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: - Handle the incoming calls, email and correspondence regarding the customer inquiries, claim outstanding cases and customer complaints properly and courteously in accordance with agreed performance target.
- Handle the calls relate to specific administrative problems by dealing with the
concerned department on behalf of member and ensure the task completion.
- Ensure that all outstanding cases are followed up till completion and the members are always informed of the progress.
- Liaise with other departments to solve any day to day inquiries and complaints.
- Ensure that all documentation is properly filed and can be easily retrieved.
- Handle the request for the pre-arrangement service ensuring the completion of task.
- Handle the calls and emails regarding the claim status.
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- Bachelor's degree in related fields.
- Experiences in customer service filed
- Good communication and telephone skills (listening, comprehension, explaining)
- Problem solving skills and judgment ability
- Excellent customer service mind
- Self motivated, result oriented, ability to work under pressure, creative and energetic.
- : Khun Punnipha : 02-677-0000#5923
:
30
200,000 2,000
300
: ,,
/
15-25
:
www.bupa.co.th
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38 9 Khwaeng Silom Bangrak 10500
