Provide friendly and responsive customer service on the phone to both internal and external customers by using excellent customer service skills
Handling customer complaints or refer them to appropriate area for action
Accurately identifying a customer's query and providing a quick resolution
Monitoring and actively managing variances from agreed performance targets, through identifying and understanding the causes and taking corrective action to minimize risk and maximize performance
Perform all admin tasks as requested efficiently and following processes
Job Requirements
Graduated Bachelor Degree on related field
Very Good on communication in English. Chinese is a plus.
Strong Customer Service skills, commitment and a desire to satisfy the customer
Good listening and problem solving skills
Dynamic, flexibility and strong commitment
High-level analytical skills with the ability to think laterally in an environment of change
Flexibility to be able to work within different work shifts (between the rosters of 07am -10pm)
Job Responsibilities
* Lead customer service support & back office team.
* Execute â€" Customer experience enhancement plan assigned by Manager or Head.
* Monitor and measure customer experience in every touch points (traditional & digital),
Job Responsibilities
* Handling customer complaints or refer them to appropriate area for action
* Accurately identifying a customer's query and providing a quick resolution
* Provide friendly and responsive customer service on the phone by
Job Responsibilities
* Provide friendly and responsive customer service on the phone to both internal and external customers by using excellent customer service skills.
* Accurately identifying a customer's query and providing a quick resolutio
Job Responsibilities
. Handling high volume live chat and other online tools.
. Providing accurate, valid, and comprehensive information.
. Following communication procedures, guidelines, and policies.
. Supporting other business units with customer
Key Responsibilities
* Assist the project manager to follow up customer orders and maintain customer information
* Track the arrival of the materials according to the plan, and transfer them to the customer according to the customer's requireme
What impact will you make?
At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and society. Whatever your aspirations, Deloitte offers you unr
Job Responsibilities
Job Requirements
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or
Job Responsibilities
Job Requirements
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or
Job Responsibilities
Job Requirements
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or
Job Description :
The Service and Sales Specialist is an entry level position responsible for responding to service inquiries through inbound telephone and mail communications in coordination with the Customer Service team. The overall objective of
What impact will you make?
At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a
Job Responsibilities
Job Requirements
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or
What impact will you make?
At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and society. Whatever your aspirations, Deloitte offers you unr
What impact will you make?
At Deloitte, we offer a unique and exceptional career experience to inspire and empower talents like you to make an impact that matters for our clients, people and society. Whatever your aspirations, Deloitte offers you unr
Job Responsibilities
Job Requirements
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or
Job Responsibilities
Job Requirements
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or
Job Responsibilities
Job Requirements
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or
Job Responsibilities
* Provide flexible customer service on digital channel such as Facebook page and Telegram
* Provide professional customer service to internal and external customer
* Support task assigned by line manage
Job Requireme