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Client Partner Executive (MNC / Immediate / Up To $4.5k)

Adecco Personnel Pte Ltd
2-5 years
576000 - 648000 THB

Job Description


Job Description :
-
We are currently looking out for a Client Partner Executive to support our Client Servicing team.
The Opportunity
  • Industry: Recruitment Consulting industry
  • Location: Central
  • Working hours: Mon - Fri, 9am - 6pm

The Job
  • Management of Strategic client accounts to increase/maintain market share
  • To maximise client penetration through obtaining new client contacts
  • Ensure high touch stakeholder management through active engagement i.e. business reviews, client/associates events
  • Cross sell: Understand client's business needs and provide business solutions
  • Customer Centricity: to maintain good relationship with both clients and associates to achieve high retention
  • Ensure adherence and compliance of processes e.g. front office tool adoption, MOM legislation, internal governance etc
  • Drive higher efficiency through initiating process improvements
  • Ensure healthy DSO (payment) and timely payment from clients
  • Ensure accuracy of the Weekly/Monthly Reports prepared by the Shared Admin Hub and timely submission to clients
  • Overall responsible for end to end associates lifecycle management
    • Onboarding: Contact associates and clients; manage onboarding process/orientation
    • Contract Renewals: Follow up with Associates and Clients (trigger notification), negotiate renewal terms, re-onboarding and work with Shared Admin Hub
    • End of Contract: Follow up with associates and Clients (trigger notification), confirm/negotiate end terms, offboarding and work with admin team
    • Handle HR related matters including but not limited to attending to client/associate enquiries, performance/grievances/morale management, counselling, termination etc

The Talent
  • Minimum 2 years of HR administration / operations experience
  • Knowledge in MS Office (Word, Excel and Outlook)
  • CEI certified
  • Good HR Knowledge and Legislations
  • Good command of written English and spoken English
  • Experience in customer service, and or human resources where you have had strong experience building and managing solid candidate and client relationships
  • Able to work in a fast paced and dynamic environment
  • Adaptable

Next Step
  • Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
  • You may send your resume in MS Word Document to jonathan.ngoh@adecco.com or apply through this advertisement
  • All shortlisted candidates will be contacted

Jonathan Ngoh Pheng Ding
Direct Line: 6697 7886
EA License No: 91C2918
Personnel Registration Number: R2090239

Job Details

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Function:

IT

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