CS Manager

Abatek (Asia) Public Company Limited
Other - Thailand
5 - 15 Years
Not Specified

Job Description

Monitor the subordinates correspond with the customers on a timely basis
Monitor the subordinates communicate with production planner to get confirmed delivery to the customer within 3 working days
Supervise the proper direction and answer to subordinates for any difficulties or issues arise
Monitor trading goods inventory figures are in abreast with orders on hand
Involve and interact with the customer for the overdue invoice
Submit daily reports: shipment, backlog, trading item PO
Submit weekly reports: summary postponed shipment, summary long order confirmation report
Submit monthly reports: sales order trend, finished goods inventory reports
Involve and interact with the supplier if there is any difficulty with the supplier
Prepare monthly KPI presentation
Participate the required meetings with other correlated departments
Maintain company’s policy and objectives
Responsibility to prepare and submit overall KPI index to superior
Manage and support subordinate under her supervisor to achieve company goal and customer satisfaction


About Recruiter



Functions : Others

Industries : Plastic/Rubber

Skills/Roles I hire for: Thermal Pad, Polyform, Medical Rubber, Silicone Wearables and others like Rubber

level Hiring For: Junior Level, Mid Level, High Level, Top Management

To all the applicants, kindly also fill up this form. https://app.smartsheet.com/b/form/09788be651884a7ab8981477c04701b3