Job Role includes, handling of inbound calls received from

customers enquiring details of the product holdings, product

or process related information. (for any / all products areas

like Credit Cards, Bank A/Cs, Deposits, Loans, Depositories,

Mutual Funds, Debit Cards, Prepaid & Forex Cards or any

other Direct Banking related calls)

Enquiries & transactions related to the products availed

by the customer.

Clarifications & queries on billing, payment

confirmation, charges, EMI details, statement of account etc.