Customer Success Executive - Microsoft Product

Customer Success Executive - Microsoft Product

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Job Description


Position at Softline International

Softline International is hiring!
If you want to be part of global organization (GPTW of you've it in your country) where your ideas are heard and innovation and collaborative spaces are fundamental pillar, we are here for you.
Softline's story is one of change. We grew, expanded, and adapted, learning more at each step. Now effecting change is at the heart of everything we do. And that doesn't just apply to our customers, it's how we feel about everyone who works with us.
Our priority is to make sure that the people who work with us have the space to create ideas, the confidence to share them, and the resources and support to take them through to reality.
About 30 years we help companies make the right changes to ensure their success in digital transformation by providing end-to-end technology solutions including infrastructure, cloud, virtualization, collaboration, security, mobility and data center. We have quite broad geographical presence - more than 55 countries across 95 cities. Besides recently we have had IPO experience so you could easily find our results - for instance, our revenue is 2.5 billion now.
Now we're looking for Customer Success Executive for Softline Thailand. You'll be a part of our Sales Services Team. This role will cover managed Microsoft Modern Workplace customers in their area. This is an exciting role that will help create bonds with our Enterprise customers and will fuel customer success, retention, growth, renewal and inoculate us against the competition.
What you'll do:
Drive customer Microsoft 365 usage with a focus on Microsoft Teams, OneDrive, Yammers & Offices.
  • Build, maintain and leverage strong relationships with customers to influence adoption on Microsoft Office 365 platform.
  • Drive end-user excitement to create viral adoption (e.g. excitement days, champions programs, Office 365 training)
  • Act as the single point of accountability for Teams Monthly Active Usage (MAU) within the customer.

Profile requirements:
. Thailand nationality, can communicate English at Business level
. Excellent communication and organizationalskills
. Degree in Computer Science (or similar fields)
. Excellent presentations skills
. Good communication skills
. 3 years of experience in IT Software selling is a plus
. Candidates will be trained on Microsoft Products.
What we offer:
  • Working time: Mond-Fri, flexible working time, WFH is appliable
  • Attractive Bonus, & Allowances for mobile, transportation, parking
  • Premium Healthcare insurance
  • External and Internal Training Opportunities & English class are sponsored by company
  • Birthday paid day-off & Birthday gift
  • Recognition program, Referral program
  • Working device provided or reimbursement on personal device
  • Other activities: annual company trip, year-end dinner, exciting engagement events, Coaching opportunities, etc.
  • Annual Salary Review & Promotion

Don't forget to include your CV with photo and cover letter. We receive a lot of applications, and we try to notice each of our potential candidates.
#SL-Career#LI-MT1 #apac #MTP #thailand #microsofttrainer

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