Digital Learning and Development Executive - Fashion and Watches and Fine Jewelry

3-5 years
2 months ago
Job Description

Job Mission:

This position is responsible for development and deployment of all FASHIOIN & WATCH FINE JEWERLY learning solutions in digital domain and IT training tools guidelines via effective communication and collaboration with Global/Regional learning team as well as local stakeholders.

Key Responsibilities:

  • Support the launching and reinforcement of the rollout digital learning platforms and cultivate the new SOCIAL LEARNING CULTURE from top-down basis to self-driven learning for Retail Frontline.
  • Orchestrate with the Learning Community, to formulate the digital learning strategy and execute the plan, in accordance with global & regional direction, local needs and priorities and blended learning approach.
  • Elevate the efficiency and effectiveness of BLENDED learning approach and DIGITAL learners experience which ultimately supports retail frontline on deploying The CHANEL DIFFERENCE onto the client journey.
  • Content Management (content design / curation) for digital learning platforms.
  • Build collaborative relationship and work in close partnership with all stakeholders on other digital learning projects initiatives.
  • Work with L&D team and stakeholders to motivate staff achieving the digital learning KPIs.
  • Regular update to L&D team the local digital implementation progress.
  • Identify the missing opportunity and provide learning solution.
  • Support and participate in company/divisional project as per assigned.
  • In house translation when necessary
  • Admin support as per assigned.

Academic / Professional Qualifications

  • Bachelor's degree in digital design/ gamification/ education/communication

Work Experience

  • At least 3 years experience in digital learning / training assistant / program design / education
  • Experience in retail field would be a plus.

Required Competencies

  • Experience and knowledge:
  • Computer literate/ digital savvy
  • Online game-based learning platform
  • Training Needs Diagnosis.
  • Digital learning tools
  • Set objective measurement for learning ROI and ensure a seamless implementation of the digital learning initiatives.
  • Good communication and interpersonal skills, able to work with all key stakeholders.
  • Demonstrate positive energy and good attitude - perform professional and be able to influence others.
  • Possesses an innovative mindset.
  • Strong learning and development planning
  • Mature and work independently with minimum supervision.
  • Fluent in written and spoken English.




learning and development planning
training needs diagnosis
innovative mindset
positive energy
fluent in written and spoken English
online game-based learning platform
digital learning tools
digital savvy

Chanel is a French luxury fashion house that was founded by couturi&#232&#x3B;re Coco Chanel in 1910. It focuses on women's ready-to-wear clothes, luxury goods and accessories.