Digital Learning and Development Executive - Fashion and Watches and Fine Jewelry

Job Mission:

This position is responsible for development and deployment of all FASHIOIN & WATCH FINE JEWERLY learning solutions in digital domain and IT training tools guidelines via effective communication and collaboration with Global/Regional learning team as well as local stakeholders.

Key Responsibilities:

• Support the launching and reinforcement of the rollout digital learning platforms and cultivate the new SOCIAL LEARNING CULTURE from top-down basis to self-driven learning for Retail Frontline.
• Orchestrate with the Learning Community, to formulate the digital learning strategy and execute the plan, in accordance with global & regional direction, local needs and priorities and blended learning approach.
• Elevate the efficiency and effectiveness of BLENDED learning approach and DIGITAL learners experience which ultimately supports retail frontline on deploying The CHANEL DIFFERENCE onto the client journey.
• Content Management (content design / curation) for digital learning platforms.
• Build collaborative relationship and work in close partnership with all stakeholders on other digital learning projects initiatives.
• Work with L&D team and stakeholders to motivate staff achieving the digital learning KPIs.
• Regular update to L&D team the local digital implementation progress.
• Identify the missing opportunity and provide learning solution.
• Support and participate in company/divisional project as per assigned.
• In house translation when necessary
• Admin support as per assigned.

Academic / Professional Qualifications

• Bachelor's degree in digital design/ gamification/ education/communication

Work Experience

• At least 3 years experience in digital learning / training assistant / program design / education
• Experience in retail field would be a plus.

Required Competencies

• Experience and knowledge:
• Computer literate/ digital savvy
• Online game-based learning platform
• Training Needs Diagnosis.
• Digital learning tools
• Set objective measurement for learning ROI and ensure a seamless implementation of the digital learning initiatives.
• Good communication and interpersonal skills, able to work with all key stakeholders.
• Demonstrate positive energy and good attitude - perform professional and be able to influence others.
• Possesses an innovative mindset.
• Strong learning and development planning
• Mature and work independently with minimum supervision.
• Fluent in written and spoken English.