Domestic Customer Service Officer - TPE, Chemicals Business

1-3 years
2 months ago 1 Applied
Job Description

Job Description :

Domicile Company - BU: -Chemicals

Requisition ID:21727

Employment Type:Permanent

Job Function:


  • Manage and follow up good delivering process to ensure the product arrival with clients
  • Manage logistics timeline for each channel and prepare related document.
  • Coordinate with partners ie Shipping agents, insurance, and banking.
  • Researching for best practice in PO and deliver process and Collecting client's feedback to seek for further improvement
  • Improve delivering proves to improve client's satisfaction rate with Stakeholders.
  • Perform order taking process and able to deliver products to customers effectively
  • Follow up payment, arrange shipment and well co-ordinate with related cross functional team
  • Ensure good service to customers and handle day to day operation efficiently
  • Provide immediate response to customers problem and able to take action or follow up with appropriate solutions
  • Other projects as per assigned


  • Bachelor degree in Business Administration, Economics, Finance, Accounting, or others related major
  • Achieved a minimum GPA of 2.7 for Undergraduate and 3.3 for Post-graduate studies.
  • Able to communicate in English in professional scheme with least TOEIC score of 550
  • Direct experiences 1-3 years in customer support, or sales coordinator in Freight business is highly preferable.
  • Strong communication and Problem-solving skills
  • Able to working under pressure and tight timeline

Contact:Nitipon Komai

Email:[Confidential Information]





sales coordinator
Problem-solving skills
Freight business

SCG has pledged its commitment to ongoing development, creating innovative products, services, processes, and business models to create value and address the needs of all concerned parties. Further, the Group is dedicated to contributing to the sustainable growth and development of every community where SCG operates.