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English & Japanese Speaking Senior Sales Planning & Strategy Analyst

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Job Description

English & Japanese Speaking Senior Sales Planning & Strategy Analyst/ Global SCP Trouble Ticket Analyst
Quite simply, the greater we grow sales of Dell Technologies ground-breaking products and services, the further and faster we can help drive human progress. That's where Sales Planning & Strategy comes in. Pushing forward key sales strategic initiatives and supporting the development of long-term sales growth plans, this expert team enables us to deliver innovative tech to more customers than ever before. It's a far-reaching and varied field that includes developing and managing sales measurement models, analyzing our strategic priorities and identifying new areas of opportunity. From evaluating sales incentive plans to diagnosing sales force training needs, it's about improving both the quality and quantity of sales activities.
Join us as a Global SCP Trouble Ticket Analyst on our Sales Operations team in Dalian to do the best work of your career and make a profound social impact.
What you'll achieve
As a Global SCP Trouble Ticket Analyst you will:
  • Be subject matter expert in commissions area, coordinate and support SCP activities within your scope
  • Understand & resolve issues before commissions submission to payroll
  • Understand compensation plans, policies, crediting rules and payout calendars
  • Understand SCP attainment and commission payout per individuals is calculated correctly and fix the issue which are raised
  • Business partnering with Senior management, Finance, Sales, Sales Ops, HR and Payroll, provide them with accurate and timely information & follow up on the issues
  • Effectively interact with Sales and Finance population and resolve autonomously the majority of questions and potential conflicts regarding SCP help other team members to solve their issues
  • Perform business analysis on sales commissions to support management understanding and decision making
  • Coordinate team work and backfill others when needed, train junior team members
  • Be a valued business partner for the key stakeholders and create an environment of collaboration and trust
  • Apply data analytics to identify the key focus areas and improvement opportunities

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements
  • Proven experience working with business partners
  • Analytical and detail oriented profile
  • Good organization and time management skills
  • Able to make decision, structured, self-motivated, reliable and independent
  • Comfort with changing environment and able to work under the pressure and within tight deadlines
  • Fluent English and Japanese
  • Korean language is advantage

Desirable Requirements
. Bachelor's degree or equivalent experience
. Knowledge of appropriate networks, products and protocols
Here's our story now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What's most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn't stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what's next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 .
Application closing date: 30 Sep. 2021
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy .

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