F&B Service Trainer

F&B Service Trainer

Minor International PCL
Not Specified
Not Specified

Job Description

Job Description

Food & Beverage Standards Training:
. To train all F&B service team members as per Forbes, LQA, and hotel standards.
. To evaluate and verify the understanding of all team members on the service standards and service sequences as per Forbes, LQA, and hotel standards
. To assist F&B Division in developing Departmental Operations and Training manuals.
. To develop within the F&B Division all possible means and programs in order to facilitate work-related procedures and upgrade the performance standards.
. To develop measurements to ensure understanding and follow-up for compliance.
. To prepare and update all training records for each team member, as well as career paths and development charts.
. Responsible for Departmental Orientation of all new team members as well as being the assigned Buddy for them.
. To establish within the Division measurements to check adherence to the set service standards.
. To conduct/ensure that daily measurements for standards are done.
. To assess areas of improvement, based on the measurements done and Mystery Guest Audits, and prepare a training plan to achieve and maintain a high standard of Guest Service levels at all times.

Job Details

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A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

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