Field Sales Manager

5-7 years
7 months ago
Job Description

We are currently seeking a Field Sales Manager to join DHL eCommerce!
The Field Sales Manager will be responsible for the revenue generated from a geographically assigned sales territory (or business portfolio), by servicing and retaining existing customers and targeting new business opportunities. The successful incumbent will identify new business opportunities, acquiring and maintaining new accounts. He/She will also develop sale strategies and deploy new services into local markets to achieve revenue and profit objectives.
Essential Duties and Responsibilities
Customer & Stakeholder Management

  • Develop and aggressively win new B2C businesses or assigned projects
  • Develop and maintain strong existing customer relations and loyalty by ensuring customers satisfaction
  • Lead and manage customers presentations and proposals and conduct monthly performance reviews together with customers and internal stakeholders
  • Prepare weekly updates on pipelines and target achievement and review of opportunities and business plan
  • Provide regular updates and resolution on business challenges and customer satisfaction
  • Work with other Business Units to generate potential leads, liaising with them to support project requiring domestic services
  • Work closely with internal stakeholders to ensure cross-functional collaboration, ensuring high quality of service is delivered

Process Management
  • Build a strong client relationship to ensure accounts perform and grow to their maximum potential, reducing attrition rate and minimizing opportunities for competitors to gain business.
  • Implement and execute sales activities to achieve target budgets and maximise growth within the existing customer base
  • Conduct presentations of products and present customized offers to customers
  • Continually develop knowledge of products/services and general commercial awareness in order to provide the best possible solutions for customers.
  • Provide feedback and recommendation to further improve business operations

Desired Skills / Qualifications
  • Minimum 5-7 years of professional experience in a comparable organization and/or function with proven track record of new business development and success delivery against growth targets.
  • Experience of dealing with customers at a senior level
  • Good understanding of eCommerce industry
  • Knowledge and experience in freight forwarding industry and/or postal industry in selling Express, airfreight and courier services
  • Excellent presentation skills and communication skills (English & Thai), both spoken and written
  • High analytical and sale skills, good project management skills
  • Good MS Office skills (Word, Excel, PowerPoint, etc.)

Minimum Educational Qualification
  • Degree in related fields preferred
  • English proficiency, an added advantage

Work Location: GPF Tower, Wireless Road, Bangkok
Candidate interested in this position can submit your profile via APPLY NOW. Please noted that only shortlisted candidates will be contacted for further process.
Human Resource Department
DHL eCommerce Solutions (Thailand) Co., Ltd.
93/1, 2nd Floor, GPF Witthayu Towers
Bangkok 10330, Thailand
Tel +662 029 0928
Mobile +66 63 231 9483
Deutsche Post DHL - The Mail & Logistics Group



Job Source:

DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year