Fund Services Officer

Fund Services Officer

Standard Chartered
2-3 years
Not Specified

Job Description

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Day-to-day activities:-

  • Maintain securities trade, cash, accrual transactions in fund services system

  • Monitor day-to-day account activities of assigned portfolios

  • Monitor dividend / interest entitlements for assigned portfolios

  • Reconcile securities position against custodian statements

  • Reconcile cash position against bank statements

  • Prepare portfolio valuation, and unit pricing report at intervals in accordance to client&rsquos requirements

  • Liaise with clients and fund managers for queries on transactions

  • Check all designated areas of operations with vigilance and care to ensure clients receive the highest standard of quality services at all times

  • Provide backup function within a team to ensure smooth operations

  • Assist immediate superiors as and when required

  • NAV Calculation process.

  • To checking NAV announcement from client

  • To check and verify Payment instruction, Foreign Cash Flow

Transaction Release

  • Direct and take decisions on daily operational activities.

  • Execute authenticated and approved client transactions on a day to day basis.

  • Sign off transactional entries/Batch.

  • Verify customer&rsquos signature for operate transaction

  • Sign off in Cash Activities Report and Valuation Report

Interface with Customer / Relationship Managers / Business Unit

  • Contact with customer for professional advice, enquires, communicating and resolving clients issues.

  • Ensure the highest levels of customer service and proactively seek improvement as per customers need and requirements.

  • Maintain partnership like relationship with the other Business unit and be responsive to their service requirements.

Service Standard

  • To efficient operate with turnaround time of transactions to ensure that the service level meet the target standard.

Service Quality

  • Responsible for meeting the requirements and appropriate enhancement of the Quality Management System in line with &ldquoOutserve&rdquo initiative in Securities Services.

  • To build up service excellence, customers focus mindset and quality culture in the department.

  • Operate day to day activities of Fund Services to achieve the highest levels of efficiency and cost effectiveness

Productivity Management

  • Manage job and work assignment to achieve improvement of productivity.

  • Build morale and motivate subordinate staff to build up optimum team spirit and productivity.

  • Identify system and process improvement of productivity.

  • Improve profitability of Fund Services through optimal utilization of resources and ensure at a minimum that operations are managed with agreed annual budgeted cost/income percentages


  • Ensure continuous development of Fund Services team of professionals to manage and sustain long term viability of operations

Business direction and market practice

  • Pay attention to changing market condition and practice give suggestion to Business units for marketing and business strategy review.

Control and Risk Management

  • Effectively monitor and manage risks and controls of Fund Services so as to avoid loss to the Bank.

  • Take responsibility for the proper control of safes and keys as laid down in the Group instruction circular.

  • Ensure compliance within the team to Group and Regulatory requirement.

  • To effectively manage the risks so as to protect clients and the Bank&rsquos interest.

  • Perform periodic self assessment on KCS, identify and report all exceptions on non compliance

  • Ensure compliance with sanctions procedure guideline and Anti Money Laundering policy.

Change Management

  • Ensure that system & procedural changes are implemented successfully.


  • Attend training courses relevant to improve potential, individual inspiration & business short and long term requirements

Our Ideal Candidate

  • 2-3 years experienced related to NAV / Fund Accounting

Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.

Job Details

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