General Manager - Operation (Retail)

10-15 years
4 months ago 1 Applied
Job Description


  • Establishes and implements a logistics business vision that directly impacts the strategies and business results within the area of responsibility.
  • Makes directional and high-level managerial decisions and recommendations in order to achieve business and financial results, therefore preventing loss of partnerships and eliminating the risk of sizeable expenditures of time, human resources and/or funds.
  • Provides support and coordination to peers on the implementation of company policies, programs, and initiative.
  • Develops and maintains partnerships and relations with the customers.
  • Contacts the customers frequently in order to understand and fulfill their needs.
  • Provides leadership support to his/her management teams.
  • Develops and directs the implementation of goals, objectives, policies, procedures, and work standards Prepares and administers budgets, including determining staffing and operational needs, Approves and monitors budgeting and expenditures.
  • Plans, organizes, administers, reviews, and evaluates the performance of his/her management team and the work of professionals through subordinate levels of supervision.
  • Monitors the management of the team to ensure that the set goals and objectives are met, policies and procedures are followed, and services are provided effectively and efficiently, Corrective action is taken as appropriate.
  • Handles high-level managerial responsibilities for the sectors including conferring with and representing the sectors in country management meetings, regional offices, various government agencies and the public, overseeing preparation of periodic and managerial reports and providing financial approval on documents.
  • Performs other managerial duties of a similar nature or level.
  • Scope of Responsibility will cover PTTRM, Starbucks and CRG, representing a significant proportion of the Retail business.


  • Minimum 10 - 15 years experienced in Distribution management (Cross Dock & Fresh Food DC management)
  • Experienced in managing larg e-scale DC in Retails business required
  • Experienced in Retail Account Management
  • Knowledgeable in DC Automation is an advantage for this role
  • Leadership skill
  • Good communication both in Thai and English
  • Able to mobilize for making a site visit is mandatory




retail account management
dc automation
fresh food dc management
dc stock management


Job Source:

DHL is a German logistics company providing courier, package delivery and express mail service, which is a division of the German logistics firm Deutsche Post. The company group delivers over 1.6 billion parcels per year