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Inside Sales Account Manager

1-4 years
Not Specified

Job Description

Dell Technologies portfolio of emerging technologies is enough to get your pulse racing. But our customers are our heartbeat and deserve human interaction that is special and unique to their technological needs. Our Inside Sales Account Manager team is the driving behind our high-level customer interaction. Our team is responsible for selling ground-breaking products by building relationships with customers using both the telephone and email as communication methods. Our Inside Sales Account Manager team ensures every customer interaction is exceptional and tailored to meet the customer.
Join us as an [Inside Sales Account Manager] on our [Inside Sales] team in[Chengdu]to do the best work of your career and make a profound social impact.
Key Responsibilities:
As an Inside Sales Account Manager, you will be responsible for selling our ground-breaking products by building relationships with customers through telephone and email conversations. It will be your job to ensure that every customer interaction is tailored and exceptional.
You will:

  • Work eagerly to gain new accounts and/or identify opportunities in account territory,occasionally support outside sales

  • Manage a high number of small accounts, or a fewer number of medium accounts

  • Demonstrate understanding of segment, product/service offerings and client set

  • Effectively articulate the value proposition associated with company products and services

Essential Requirements:

  • Mastery of the full range of products and services, and how these align to customer needs

  • Basic knowledge of tools and the ability to use multiple sales tools simultaneously to complete sales transactions

  • Basic customer relationship skills

  • College and above degreeorequivalentexperience, more than 1 year of sales experience

Dell Technologies is a unique family of businesses that helps organizations and individuals build their digital future and transform how they work, live and play-providing customers with the industry's broadest and most innovative technology and services portfolio. We value our customers, winning together, innovation, results and integrity. Grow your career with a highly competitive salary, bonus programs, world-class benefits and unparalleled learning and development opportunities- all at a company that is proud to be diverse and inclusive. Learn more on how we are closing the diversity gap
Closing date: 2021-9-30.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy .
ACCOUNTABILITIES Sells products and services, including Desktops, Laptops, Printers, Software, enterprise solutions and service contracts. Responsible to drive inbound and outbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers Functions as the primary insides sales demand generalist and provides support to the field sales leader with all sales internal resources, in both strategy and executions May focus on new account development and/or expanding existing accounts Work towards achievement of an overlay quota Interacts regularly with the outside sales team Responds to customer inquiries. Works effectively in a team environment May require some direct selling to end user customers RESPONSIBILITIES Works with customers/partners in complex business environments to devise new and innovative solutions to business challenges Responsible for a high number of medium accounts, or a fewer number of large accounts Some involvement in outside sales lead with Inside Sales support If account/acquisition focused, individual responsible for: - Average-to-high revenue spend and/or account complexity within assigned business - Higher strategic value within assigned business Advanced level sales representative, contributing beyond self, sought out by others Viewed as a trusted business advisor to the customer/partner and uses in-depth knowledge of company technology, products and services to help customers/partners formulate strategy and direction Utilizes strategic probing to identify, evaluate, and recommend alternative business solutions Analyzes multiple market factors to both anticipate/identify customer /partner problems/needs and recommends appropriate solution Engages cross functional resources, regardless of geographic location, in order to achieve goal/ meet customer/partner needs Develops and implements account plans that drive the attainment of critical business objectives

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