IVR Software Engineer 2

IVR Software Engineer 2

2-4 years
Not Specified

Job Description

Job Description :
IVR Software Engineer
Be a part of a team that's ensuring Dell Technologies product integrity and customer satisfaction. Our IT Software Engineer team turns business requirements into technology solutions by designing, coding and testing/debugging applications, as well as documenting procedures for use and constantly seeking quality improvements.
Join us as an IVR Software Engineer on our Information Technology team in Malaysia to do the best work of your career and make a profound social impact.
What you'll achieve
As an IVR Software Engineer, you will deliver productsand improvementsfor a changing world. Working at the cutting edge,you willcraft and develop software for platforms, peripherals, applications and diagnostics - all with the most sophisticated technologies, tools, software engineering methodologies andpartnerships.
You will:

  • Collaborate and build a robust IVR system/environment/architecture

  • Bring change and innovation for the IVR space

  • Research and use UI/UX best practices to develop and improve our IVR applications

  • Assist with our migration journey to Private Cloud

  • Provide operational support for our IVR applications as required

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements

  • Bachelor's degree in Computer Science, Business Information Systems or equivalent plus 2-4 years of relevant experience, or graduate degree or equivalent experience

  • Ability to work on a global team in a fast-paced environment

  • Ready to learn cutting edge technology solutions

  • Familiarity with cloud solutions

  • Capable of working in a dynamic environment with minimal direction while delivering in a timely fashion

Desirable Requirements

  • Experience within the telephony discipline utilizing Avaya products including Avaya Experience Portal, Orchestration Designer, and Nuance products including Nuance Speech Server and Nuance TTS.

  • Experience with Cloud enablement technology such as Gitlab, Kubernetes, CICD

  • Agile methodology and relevant collaboration tools such as MSFT Teams, Team Foundation Server, etc.

Here's our story now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What's most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn't stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what's next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 .
Application closing date: 2 July 2021
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy .

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About DELL

Job Source : jobs.dell.com

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