Logistics Customer Service - SCGJWD

:

• Manage export logistics operations including freight booking in order to achieve KPI and SLA agreed with customer.
• Coordinate with related parties (i.e. carriers, transport vendor, warehouse) regarding any concerning issues to deliver service promptly.
• Promptly communicate, provide information clearly to customers without any late response.
• Manage and improve working process and enhance service level in meeting customer's changing needs.

:

• Bachelor's degree or higher in Business Administration, Logistics Management, International Business, MBA or other related fields.
• At least 2 years experiences in Shipping line, Freight forwarding or any related fields.
• Basic knowledge of incoterms and International Logistics are required
• Service-mind, Energetic, Well-Organized, Self-Initiates and Good Co-ordination skills
• Proficient in Computer, including Microsoft Office (Excel, Word, Power Point)
• Good command of spoken and written English