Partner Operations Manager Associate

Position: Partner Operations Manager Associate

Company: E-Commerce

Work Period: 6 Months contract (Extendable based on performance review and business demand)

Location: BTS Saladaeng

We are looking for a highly motivated and execution-oriented team member to join the Thailand team. This role will focus on acquisition, partner education, and ecosystem growth to support the rapid expansion of live commerce in Thailand. The ideal candidate should have strong communication skills, operational thinking, and the ability to work closely with external partners and cross-functional teams.

Responsibilities

Acquisition & Ecosystem Expansion

• Identify, recruit, and onboard new partner in Thailand

• Build and manage the pipeline of potential live commerce service partners

• Support partnership negotiations and onboarding processes

• Expand partner coverage across key industries and seller segments partner

Education & Incubation

• Design and execute partner training and enablement programs

• Provide operational guidance on live streaming, seller servicing, and content operations

• Support new partner during the cold-start phase and improve partner activation rate

• Collaborate with internal teams to develop education materials and best practices

University & Talent Program

• Support partnerships with universities and educational institutions

• Coordinate MC internship and talent incubation programs

• Help build a sustainable MC talent pipeline for the live commerce ecosystem

Data Analysis & Project Management

• Monitor partner performance metrics including GMV, active sellers, and live streaming performance

• Analyze operational issues and propose optimization solutions

• Support strategic projects and ecosystem initiatives

Qualifications

• Bachelor's degree or above

• 1–5 years of experience in e-commerce, creator economy, livestreaming, operations, partnership, or related fields

• Strong communication and stakeholder management skills

• Strong ownership and execution ability in a fast-paced environment

• Data-sensitive with good analytical thinking

• Familiarity with TikTok Shop, live commerce, or agency ecosystem is a plus

• Fluent in Thai and English; Chinese is a plus

Preferred Qualifications

• Experience in partner management, creator agencies, MCN/partner ecosystem, or seller operations

• Experience in project management or training programs

• Passion for live commerce and ecosystem building