Product Designer, Activities (Bangkok-based, Relocation Provided)

Product Designer, Activities (Bangkok-based, Relocation Provided)

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Job Description

We believe in making it easier for everyone to experience the world.
The Product Design team is passionate about delighting our millions of users, we want Agoda to be the best place for our travelers to book their travel plans. Our users deserve captivating experiences, and we want to build an amazing product that will make it easier to engage with all that is magnificent about Agoda!
As a Product Designer, you will be joining a team that's passionate about making Agoda the best place to book a travel activity. You will be transforming original concepts into compelling user experiences that resonate with a global audience. We are looking for you to help craft the vision that defines the traveler experience across our Activities product.
What's product design like at Agoda
Typically, product designers at Agoda work alongside a product manager, 6-8 engineers, researchers, and cross-functional partners. Together they drive their own segment of Agoda, deliver solutions to problems and get feedback directly from users and internal partners. Day to day, it looks like:
  • As a Product Designer on the Activities team, you will play a key role to craft a holistic customer experience that is easy-to-use, trustworthy and delightful
  • Collaborate with cross-functional teams to define the future vision and product strategy
  • Gain insights through research by benchmarking Agoda vs our competitors, identifying user needs and quantifying user behavior through user interaction data
  • Translate research findings into tangible product improvements
  • A strong approach towards design through experimentations and optimization to achieve desired outcomes
  • Present your work to peers and leadership, async and in-person
  • Participate in weekly design critiques, workshops, all hands, and squad meetings
  • Champion cohesion and consistency in UX design that unites a growing family of products/features
  • Represent a customer-centric intersection between design, business, and technology

As aProduct Designerat Agoda, this means you have a track record of:
  • Successfully working in a product team, shipping complex products and collaborating successfully with stakeholders to achieve key results
  • Working in an agile development process
  • A strong approach towards design through experimentations and optimization to achieve valuable outcomes
  • You work alongside your design partners in driving discovery and ideation workshops and align the group around a vision and approach
  • You have a track record of crafting sophisticated flows and customer journeys
  • You can think and craft at a system level, not just interface elements or pages
  • You regularly make use of your soft skills: listening, negotiating, decision-making
  • You can balance multiple priorities and successfully deliver in a fast-paced, dynamic environment
  • Experience in travel products is a plus
Qualities we value in designers:
  • Effective articulation of ideas, design decisions and solutions
  • Leading collaboration with your stakeholders across design, product, engineering & research to achieve successful business and customer outcomes
  • Expressing feedback with kindness and candor
  • Embracing ambiguity and possessing a healthy curiosity
  • Ability to translate both quantitative & qualitative insights into design decisions
  • Contribution to our culture: motivation, optimism, quality, integrity

About Agoda or just Agoda is a Singaporean online travel agency for hotels, vacation rentals, flights, and airport transfer. It is owned by Agoda Company Pte. Ltd., headquartered in Singapore, and it is currently a subsidiary of Booking Holdings.Agoda’s bookings are made via its website and mobile app which are available in 38 languages. As of June 2021, Agoda lists 2.5 million properties worldwide, including private holiday home rentals.Agoda also offers iOS and Android apps for hotel and property owners.

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