Project manager(PMO), Makro Head Office

2-5 years
a month ago
Job Description


Your challenge:

As the PMO Manager, will oversee the throughput of IT projects and programs using portfolio management, project management, and organizational change management disciplines. The PMO manager is to establish, implement, develop, and control best practices for IT project management throughout the organization in order to keep the IT Portfolio on target. This includes defining and documenting all policies and processes of project lifecycles in order to deliver these projects according to plan and within budget. The PMO Manager will also create formal methodologies for defining project key performance metrics and allocating resources.

  • Responsible on implement New System/Product and process to align with business requirements, communications and coordination with all stakeholders internal and external organization.
  • Manage (define, plan, monitor, and control) project milestone, project plan, deliverables, resources, budgets and relationship with key stakeholder.
  • Identify/Report Risk and issue which might impact to milestone with recommend resolution and manage of expectations from key stakeholders.
  • Provide consult/support business to deliver on the same system and coordination with IT working team with Change request and Defect.
  • Manage project budget and resource allocation.
  • Facilitate the definition of service levels and business requirements. Interact regularly with business and senior management to determine their needs and to develop plans for improving delivery.
  • Work cross-functionally to solve problems and implement changes.
  • Follow a defined, agreed upon project management.
  • Establish an agile integration project framework, which includes clear communication plans, disciplined timelines, effective review processes, thorough risk management, and the flexibility to react to learnings which arise during integration
  • Analyze the relevant financial, operational, and customer experience KPIs and drive business integration accordingly
  • Identify structural and process improvement opportunities as well as innovation enabled by the integration


  • Bachelor's degree in technical or analytical field; MBA is a plus
  • 5+ years of experience in business strategy, project / program management roles; must have experience owning end-to-end implementation.
  • 2-3 years managing a team of program/project managers
  • Experience working in fast paced, cross functional, visible roles with a focus on process execution, impeccable communication and organizational skills, and ability to work within deadlines and budgets
  • Track record of driving results and leading execution on cross-functional teams; you're effective in running complex projects - everything from project plans, tracking, communication, etc.
  • Strong attention to detail; Digs into all of the minutiae and understands every aspect of the business;
  • Excellent written and verbal communicator
  • Critical thinker with strong analytical skills (
  • Thrives working in a fast-paced environment with ambitions goals







financial KPIs
service levels
project lifecycle
agile integration project framework
key performance metrics
customer experience KPIs
operational KPIs
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