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Senior Manager - IT Telecom Product Management

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Job Description

Job Description :
IT Senior Product Manager - IT Telecom
To drive innovation in product development at Dell Technologies, we need forward-thinking people on our IT Product Management team. As part of this team, we devise product and solution strategies and product roadmaps, and look to the market for opportunities to make sure our offerings maximize profitability and remain competitive.
Join us to do the best work of your career and make a profound social impact as an IT Senior Product Manager on our IT Telecom team in US.
What you'll achieve
As an IT Senior Product Manager, you will be responsible for supporting a number of products in the voice and contact center organization. You will work with across the global team with Services, Financial & Sales teams on delivery of Contact Center capabilities & functionalities.
You will:

  • Directs the efforts of others in the achievement of the strategic and operational objectives of the group.

  • Manages the hiring, staffing and maintaining of a diverse and effective workforce.

  • Responsible for career development/planning, performance and pay discussions of team members.

  • Leverages technical skills in driving the team toward the appropriate design of the customer technology solution.

  • Organizes intra- and inter-organizational activities ensuring completion of the product/program/project on schedule and within budget constraints.

  • Leads the communication with all appropriate extended teams and ensures they are informed and in agreement with all activities needed for the product/program/project/solution to succeed.

  • Participates in discussions around offer evolution and development. Responsible for the leadership and management of project execution.

  • Leads process improvement initiatives in addition to managing day to day project execution.

  • Stays informed and knowledgeable of current and future technology/engineering trends within area of responsibility.

  • Analyzes and addresses gaps in go-to-market technical collateral. Collaborates with other Product Managers, BU Leaders to align product strategies into comprehensive portfolios for the BU

  • Acts as a creative thinker who can enable the team to think outside the box to make difficult trade-off decisions on features, functionalities and road map.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements

  • Strong technology skills relating to design, testand quality

  • Good understanding of business goals and objectives as they relate to customer use cases and solutions

  • Problem solving skills

  • Ability to work effectively with seniormanagement

Desirable Requirements

  • Contact Center & Telecom Knowledge

Here's our story now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What's most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn't stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what's next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 .
Application closing date: TBD
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy .

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