Senior Specialist Process Management & Quality

5-7 years
a month ago
Job Description

At the BMW Group, everything starts with passion. It turns a profession into a vocation. It drives us to keep reinventing mobility and bring innovative ideas onto the roads. Enthusiasm for joint projects turns a team into a strong unit where every opinion is valued. It is only when expertise, highly professional processes and enjoyment of work unite that we can shape the future together.

Senior Specialist Process Management & Quality

What awaits you

Process Analysis and Assessment:

  • Conduct thorough analysis and assessment of existing processes within the organization.
  • Identify inefficiencies, bottlenecks, and areas for improvement.

Digital Transformation Strategy:

  • Develop and implement a digital transformation strategy to enhance overall business processes.
  • Collaborate with key stakeholders to align digital initiatives with organizational goals.

Automation and Optimization:

  • Identify opportunities for automation to streamline manual processes.
  • Implement digital tools and technologies to optimize workflows and increase efficiency.

Data Analysis and Insights:

  • Utilize data analytics to gather insights into process performance.
  • Make data-driven recommendations for process improvements and optimizations.

Technology Integration:

  • Evaluate and integrate emerging technologies that can enhance processes toward digital transformation .
  • Collaborate with IT teams to ensure seamless integration and functionality.

Cross-Functional Collaboration:

  • Work closely with different departments and teams to understand their specific process needs.
  • Foster collaboration and communication to ensure successful implementation of digital solutions.

Change Management:

  • Develop and implement change management strategies to facilitate the adoption of new digital processes.
  • Provide training and support to teams during the transition.

Quality Assurance:

  • Establish and monitor quality assurance processes to ensure that digital processes meet industry standards and compliance requirements.

Continuous Improvement:

  • Promote a culture of continuous improvement in digital processes.
  • Monitor industry trends and best practices to stay ahead of emerging technologies and methodologies.

Performance Metrics:

  • Define and track key performance indicators (KPIs) to measure the success and impact of digital process optimization initiatives.
  • Report regularly on progress to stakeholders and leadership.

Risk Management:

  • Identify and address potential risks associated with process changes.
  • Develop risk mitigation strategies to ensure the stability and security of processes.

Vendor Management:

  • Collaborate with vendors and external partners for the implementation of digital solutions.
  • Manage relationships with technology providers and ensure the effective delivery of services.

What should you bring along

Education

  • Master degree in Business Administration, IT, Engineering, Banking/Finance
  • At least 5 - 7 years with Financial Services / Captive Finance preferred.

Work experience, Leadership experience

  • Business Process Management Experience.
  • Project Management Experience.
  • Consulting/IT/Automotive/Engineering experience.
  • Detailed knowledge, understanding and application of reporting & insights skills
  • 4+ years experience in reporting, insights and developing Tableau dashboards
  • Experience in delivering and managing Data Warehousing (SQL staging, function, view, store procedure),
  • Business Analytics Initiatives, and Data Visualization on cloud and on premise-based offering

Additional skills: special skills / technical ability etc.

  • Creativity and ability to look outside the normal boundaries.
  • Understands and can communicate the linkage between strategy and tactical execution.
  • Proficient to communicate in English both written and spoken.
  • Strong written and verbal communication skills capable in communicating complex topics in easily understandable terms/formats.
  • Project management and organizational skills.
  • Analytical skills and process orientation.
  • Computer literate especially with Excel, Word and Power Point
  • Lean Six Sigma Green Belt preferred
  • Highly proficient in SQL and querying relational databases
  • Strong Tableau experience in Tableau Desktop, Tableau Prep and Tableau Server
  • Process Mining, RPA, Pythons and SAS experience is highly beneficial
  • Experience dealing with numerous senior stakeholders and articulating findings and solutions is paramount
  • Strong analytic skills with the ability to collect, organize, analyses and disseminate significant amounts of information with attention to detail and accuracy
  • Excellent verbal, written communication, and presentation skills, with the confidence to provide insights and feedback to internal and external stakeholders.

About
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