We have only scratched the surface. The online travel industry is an extremely dynamic and competitive space. We aim to deliver compelling designs that create a world-class customer experience. You will have a key role in defining the future of our products that reach millions of customers. Despite our size, we operate in a startup-like environment.
Work in the heart of Asia. This is an amazing opportunity if you're looking for an exciting adventure abroad while expanding your international research capabilities. You get a chance to live in one of the most beautiful and most visited cities in the world!
This position is open to worldwide candidates and we will assist you with a generous relocation package, ensuring a smooth transition to working and living in Bangkok.
The Domain of Marketing:
We're obsessed with creating compelling experiences for our millions of customers, across our travel booking experiences. We want to make travel easy, and for everyone with an all-in-one shop experience on Agoda.
The Marketing Product Team is trying to bring users, directly or through paid channels, to Agoda, so that over time, when users think of travel, they think of Agoda first. The team is highly data-driven and focused on developing at-scale, measurable, marketing programs & features that improve the lifetime value of Agoda customers. With travel being an infrequently used product, this is far more challenging to do than in a regular e-commerce context. The role of research thus becomes increasingly important, to help us understand how users decide where to book, how we can become their default choice, and so on. Of course, as a highly data-driven company, all insights need to translate into compelling data, as our UX researchers partner with product managers and analysts.
You will own end-to-end planning, execution, analysis, and reporting of research projects, and you will need to consistently achieve research outputs required by the design team and product team for their pursuits and occasionally inform strategic decisions in Product approach or business domain direction:
Agoda.com or just Agoda is a Singaporean online travel agency for hotels, vacation rentals, flights, and airport transfer. It is owned by Agoda Company Pte. Ltd., headquartered in Singapore, and it is currently a subsidiary of Booking Holdings.Agoda&#8217;s bookings are made via its website and mobile app which are available in 38 languages. As of June 2021, Agoda lists 2.5 million properties worldwide, including private holiday home rentals.Agoda also offers iOS and Android apps for hotel and property owners.