Spa Therapist

0-2 years
3 months ago
Job Description

Job Description

  • To create the greatest first impression to the guests by greeting them in a warm, genie, welcoming manner while using the guest's name as per the reservation.
  • To contribute to a high level of service in accordance with the company's standards, as defined in the Standard Operations Manual.
  • To perform high quality massage treatments and other spa services as prescribed in the Standard Training Manual.
  • To ensure that all spa equipment is maintained & in working order at all times.
  • To be able to answer all questions related to spa services and promote treatment/product benefits to the guests.
  • To participate in a new training and refreshing program as required.
  • To be aware of the department's performance relating to Quality.
  • To be aware of the cost savings that can be made and implement as agreed. Respect usage of professional products & adhere to the guidelines given for each treatment.
  • To be aware of the spa financial position and targets.
  • Responsible for individual/team retail and treatment revenue targets as well as repeat guest's bookings including upselling, recommendations, and cross promotions.
  • To report for duty punctually wearing the correct uniform, nametag and follow good hygiene habits at all times. Make- up is a requirement for female therapists & hair up as per the standard.
  • Assist in promoting spa & body care products to guests and offer full product knowledge.
  • Constantly maintain up-to-date knowledge of treatments performed and any revisions regarding skin care products or procedures used.
  • Work with the Senior Spa Therapist in the preparation of improving the spa in terms of service & overall performance of the spa.
  • Assist in the day-to-day spa operations as required. Ensure that treatment rooms are monitored daily for cleanliness and report to engineering any broken or damaged equipment.
  • To update the Therapist Log Book.
  • Attend daily/monthly departmental spa meetings as requested by the Spa Management.


  • High school graduate.
  • Certificate in Oil massage, Thai massage or Basic massage as required by the local law.
  • Spa experience is an advantage.
  • Anatomy and physiology course or internationally recognized therapy qualification would be a preferred skill set however not mandatory.
  • Ability to communicate fluently in the primary language of the workplace both verbally and nonverbally.
  • Experience in a five star spa or day spa.





treatment revenue targets

Minor International is a Thai multi-national company based in Bangkok, Thailand. The three core businesses of Minor are hospitality, restaurants and lifestyle brands distribution, operated under subsidiary companies Minor Hotels, Minor Food, and Minor Lifestyle respectively

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