Specialist, Investigation

0-2 years
a month ago
Job Description

  • Monitor, assess and triage incoming cases on Integrity Hotline; distribute cases to the appropriate responsible person or team for those that fall below the threshold.
  • Plan and conduct pre-assessment for all reported concerns.
  • Conduct detailed investigations, identifying and collecting evidence, interview relevant informants and suspect.
  • Prepare and deliver timely and informative investigation reports in English to an agreed quality standard.
  • Prepare quarterly report to Audit Committee and Board of Director on current and closed Investigations including statistic of Integrity hotline report concerns.
  • Laise to stakeholders, organizations, and relevant party with confidentially mindset.
  • Build integrity awareness in the entire organization. This function is on duty to promote the speak up culture and integrity hotline channel to all employees, nationwide.


  • Experienced investigation professional with proven skills in multiple business areas (telecom industry will be an advantage)
  • On job experienced related to investigative methods, legal system, data analytics, safety, forensic and confidentiality of information legislation.
  • Strong evidence collection ability to support fraud investigation.
  • Proficiency in investigating and assessing complex financial data as well as business structures and transaction flows, including using tools like MS Excel, Power BI, or other financial analysis tools.
  • Experience of conducting investigative interviews is essential.
  • Knowledge and experience with data analytics and digital forensic investigation is a plus
  • Strong interpersonal skills and strong verbal and written communication skills are required to establish and maintain positive working relationships with other partners inside the company.

Be able to work under high pressure with a growth mind set.

  • Ability to exercise strong analytical and problem-solving skills, considerable judgment, and critical thinking in scenarios that are complex and highly sensitive.
  • Good team player and work independently.
  • Strong command of English in report writing and speaking preferred.






investigative methods
transaction flows
investigative interviews
digital forensic investigation