Sr Analyst, IT Network Development

Sr Analyst, IT Network Development

2-5 years
Not Specified

Job Description

Job Description :
Sr Analyst, IT Network Development
Solving system-wide technical challenges takes a talented team of professionals at Dell Technologies. Our IT Network Development team has several technology responsibilities. We formulate and implement tactical plans for networked systems, build and manage solutions for current and future development and handle troubleshooting as needed.
Join us to do the best work of your career and make a profound social impact as a Sr Analyst, IT Network Development on our IT Network Development team in Malaysia.
What you'll achieve
Experienced network engineer with desire for growth and knowledge expansion supporting Dell Technologies Global Network Infrastructure. Seeking candidates that have a passion for technical infrastructure and advanced network engineering and support including knowledge building in security, routing, switching, transport, and service management. An exciting opportunity to join a growing team of engineers and technicians supporting Dells Global Network Infrastructure. This job is a great opportunity for growth and technical development while performing support and deployment duties, including direct engagement with business and end-user representatives!
You will:

  • Primary Network Operations Support person for Dell Network Infrastructure

  • Work well with cross functional teams

  • Serves as escalation path and technical consultant to L3 Network Engineers

  • Able to analyze Dells network infrastructure and provide both tactical and strategic solutions to issues

  • In-depth disciplinary knowledge leverages business acumen and subject matter expertise:

  • Provides deep subject matter expertise, advice and program delivery

  • Contributes to the development of new techniques and plans within area of expertise

  • Integrates trends, data and information into plans, deliverables and recommendations

  • Develops innovative and creative output based on interpretation and analysis that improve business performance and contribute to corporate goals and strategic intent

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
Essential Requirements

  • Exceptional written and verbal communications skills, with proven experience interacting with a range of personalities and styles, to establish effective relationships at all levels of the organization

  • Able to quickly learn systems, processes, and procedures, grasp technical concepts, and adapt easily to change

  • Must have a passion for learning and demonstrable intellectual curiosity

  • Able to manage competing demands, multiple priorities, while remaining adaptable and flexible

  • Degree in IT or work experience equivalent 2 to 5 years network support and engineering experience

  • Advanced knowledge of infrastructure performance and hardware including Cisco and Dell Networking platforms

  • Experience with Firewalls and DMZ-protected networks

  • Familiar with Incident/Change/Problem Management processes and procedures

Desirable Requirements

  • Strong written and oral communication skills

  • Experience in creating and reviewing technical documentation

  • Escalates matters of business risk.

  • Influences others through their professional/technical expertise.

  • Manages critical projects, customer engagements or business processes

  • Experience with Netscout Monitoring and Performance Tools & ServiceNow CRM platform

  • Experience with end-to-end troubleshooting for both internal and external infrastructures (Carriers, Outsource providers, Vendors)

Here's our story now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What's most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn't stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what's next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 .
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Equal Employment Opportunity Policy .

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