Technical Pre-Sales Consultant for Oracle CX

Technical Pre-Sales Consultant for Oracle CX

Oracle Corporation Asia Pacific Division
Singapore Thailand
3 - 10 Years
Not Specified

Job Description


Job Description :
Preferred Qualifications
As aTechnical Pre-Sales Consultant for Oracle CX Sales and Service (Demo Engineering Sales Consultant), you will work as a member of a pre-sales team to solve business and technical problems for prospective clients and customers. You will uncover and understand demonstration goals laid out by the field SE team and work with them along with product management and demo services/provisioning teams and collaborative to come up with the best possible solution/configuration based on business and technology requirements of the clients.
Detailed Job Requirements.


  • Analyze, design, develop, extend, and debug Oracle software for customer demonstrations of Oracle CX Applications and/or Oracle Platform Services. This includes the technical configuration of delivered applications as well as building custom applications. Technologies used, but not limited to, are Oracle CX Sales and Service applications, Java, JavaScript, Python, HTML, XML, SOAP and REST Webservices, Oracle Integration Cloud, Oracle Process Cloud, Reports and Analytics and other competing technologies.

  • Apply latest technologies such as Oracle JET, Visual Builder Cloud Service, Process Cloud Service, Mobile Cloud Service, Oracle Integration Framework and Oracle Applications Toolkit to build highly custom demonstrations used by NAA Solution Engineers for customer demonstrations.

  • Develop, test and debug software to provide seamless experiences for customer demonstrations and proofs of concept.

  • Analyze, program and integrate Oracle Cloud Applications, non-Oracle Applications, and third-party cloud services for the purpose of customer demonstrations and proofs of concept.

  • Design and implement changes to the existing software stack to demonstrate product capabilities beyond the delivered capability to showcase the value of the Oracle Cloud platform.

  • Design and implement extensions in Oracle Cloud Applications to address non-standard customer requirements and demonstrate the capabilities within the solution.

  • Communicate with Oracle Product Management teams, Advanced Technologists, Oracle Demo Engineers, Oracle Demo Services teams and Field Solution Engineers to understand the requirements of complex demonstrations, design a technical architecture along with desired product configurations and communicate the value back to both internal teams and the customer.

  • Create and maintain reusable technical assets and documentation to be shared among the ecosystem.

  • Be a business partner to the lead field Sales Engineer, the extended demo team and work with them collaboratively throughout the demo process and help them with provisioning, maintaining, updating, archiving demo instances.

  • Help field SE teams during demonstration dry runs and walkthroughs and make sure demonstrations and demo environments are meeting execution goals. This will involve working with multiple divisions within Oracle and with implementation partners to achieve a common goal of delivering a high-quality demonstration with minimum disruption.

  • Maintain proper archival of demonstration assets and develop documentation for re-use.

  • Maintain up to date knowledge of supported products and solutions and advise field SE teams on newly released features/functions.

  • Understand the competitive landscape of CX Products.

  • Demonstrate leadership abilities and superior communication skills.

  • To be successful in this role, you will ideally have:

  • Prefer 3-10 years’ experience in a related field.

  • Strong technical knowledge on Oracle CX Sales and Service applications, Java, JavaScript, Python, HTML, XML, SOAP and REST Webservices, Oracle Integration Cloud, Oracle Process Cloud, Reports and Analytics and other competing technologies.

  • Strong technical knowledge on the latest technologies such as Oracle JET, Visual Builder Cloud Service, Process Cloud Service, Mobile Cloud Service, Oracle Integration Framework and Oracle Applications Toolkit needed to build highly custom demonstrations used by NAA Solution Engineers.

  • Prefer background in CX applications

  • Skilled in understanding requirements and working independently

  • Self-motivated and able to work under pressure

  • Enthusiastic and confident

  • Excellent verbal and written communication skills

  • Ability to discuss cross-functional/cross-domain issues with pillar SE’s.
  • Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
    As a Senior Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision. Acts as a technical resource for less experienced Sales Consultants. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships.
    Job duties are varied and complex, needing independent judgment. May have project lead role. 5 years vendor (sales and marketing) experience. 5 years relevant computer applications or database/tools. Demonstrated proficiency in one multi-user operating system. Through knowledge of system and application design. Strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Demonstrated ability to solve complex technical problems with accounts in complex technical environments. Ability to travel as needed. BS degree or equivalent; advanced degree desirable.
    As part of Oracle%27s employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).Detailed Description and Job Requirements
    Provides direction and specialist knowledge in applying the technology/application to client business. Facilitation of customer product/application understanding through presentations demonstrations and benchmarks; provision of support throughout the sell.
    As a Senior Sales Consultant you will be responsible for providing presales technical / functional support to prospective clients and customers while ensuring customer satisfaction with minimal supervision. Acts as a technical resource for less experienced Sales Consultants. Develop and deliver high quality standard Oracle presentations and demonstrations. Present and articulate advanced product features and benefits, product future direction and overall Oracle solutions. Design, validate, and present Oracle software solutions to include advanced product concepts, future direction, and 3rd party complimentary products. Develop and manage reference sites through high quality technical, professional client relationships.
    Job duties are varied and complex, needing independent judgment. May have project lead role. 5 years vendor (sales and marketing) experience. 5 years relevant computer applications or database/tools. Demonstrated proficiency in one multi-user operating system. Through knowledge of system and application design. Strong verbal and written communication skills: needs analysis, positioning, business justification, closing techniques. Demonstrated ability to solve complex technical problems with accounts in complex technical environments. Ability to travel as needed. BS degree or equivalent; advanced degree desirable.
    As part of Oracle%27s employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable).

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