Diagnosing, troubleshooting technical solutions that solve the root cause of customer problems in tickets elevated from our L1 support team.
Fulfill service mind and provide the high-quality service for the clients
Basically deal with question, requirements or trouble issue about operation process
Monitor and analyze operation process, Coordination with SME till closure, after issue resolved performing sanity checks.
SME coordination & Inputs to users on processing of data / Jobs
Summarize and report the issues to Line Manager
Corporate with Technical Support Team by closely to feedback and solve problem
Tracking the process to ensure that all jobs are completed on time with high quality
Communicating with team & customers to answer concerns and questions
Good Knowledge of Big Data technologies processes & components carry out day to day activities like Job & Alert monitoring, Handle standard errors & failure as per SOP
Good understanding of Hadoop platform, process flow & data flow, Applications [Talend, Vertica, Hive,spark/scala, mySql, qlik, denodo
Good service mind, Good knowledge working under ITIL process and high pressure.
Key Requirements:
Male, Femaleage over 27 - 40 years old
Thai nationality only
Degree in Computer Science/Engineering, IT, Related Field
3-7 years experience in support and troubleshooting system
Must have experience at least one skillset which is:Big Data / Hadoop / BI / ETL/ Denodo / Vertica/Talend.
Experience in Unix/Linux/Shell and Network infrastructure support, Database, ITIL process
Key Responsibilities
* Monitoring & Troubleshooting to deliver project to the customer on site efficiently
* Fulfill service mind and provide the high-quality service for the clients
* Basically deal with question, requirements or trouble is
Key Responsibilities
* Communicate to Master Dealers, Customers as support of sales team to enable smooth product supply which following to the orders collected by Sales side.
* To be able to learn about basis of domestic delivery and import wo
Job Responsibilities
* Perform database checklist
* Database management & monitoring
* Support relate team (Developer, BI, Finance, and Core Banking Team)
* Support on project that assigned by database manager
Job Requirements
* Ba
Job Description
Position Overview
The Marketing Administrator is responsible for supporting the Marketing Preview Centre by performing all general and administration functions. Daily tasks will include lead management and report management.
Key Res
Job Description :
Technical Support Engineer - English Speaking
Enterprise Support Group
At Dell Technologies, world-class service doesn't end when a customer purchases our innovative products. Our Technical Support team is there for them whenever t
Job Description :
Technical Support Engineer - Japanese Speaking
In the Technical Support Enterprise area, you will be responsible for maintaining customer confidence in Dell Technologies, as the experienced analyst in solving problems in hyperconve
Job Description :
Technical Support Engineer - Mandarin Speaking
In the Tech Support Enterprise area, you will be responsible for maintaining customer confidence in Dell Technologies, as the experienced analyst in solving problems in hyperconverged
Key Responsibilities:
A - Reception
* Promptly, accurately, professionally and courteously receive 100% of all telephone calls and visitors.
* Promptly, accurately, professionally and courteously assess 100% of received calls/inquiries and dire
Job Description
Position Overview
The Marketing Administrator is responsible for supporting the Marketing Preview Centre by performing all general and administration functions. Daily tasks will include lead management and report management.
Key Res
Key Responsibilities
* Responsible for test tasks, such as partner interconnection tests and project POC tests, and output test solutions, test cases, and test reports.
* Responsible for issue analyzing, organizing meeting and implementing to t
Key Responsibilities
* Sale products to customers middle to large
* Present and explain to customers to understand the product.
* Provide advice on products to customers
* Other tasks assigned
Key Requirements:
* Male, Female age o
Key Responsibilities
* Be a consultant and give advice to staff in the team
* Repair or fix intelligence about the car.
* There must be training, teaching, learning for employees.
Key Requirements:
* Male, age not over 35 years
* E
We're currently seeking Oracle DBA to work for a global IT consulting firm located in Bangkok (near BTS and MRT stations). These positions come with a hybrid working pattern and need a fair command of English.
Job Description:
- Administer, develop,
Qualifications:
* Bachelor's degree in any related business fields.
* Related work experience does not require.
* Skillful in computer programs
* Service mind and team working skills with assertiveness personality.
* Time management an
Key Requirements:
Time : Shift (Morning shift: 7.30-16.30, Afternoon shift: 12.00-21.00, Night shift: 21:00-9.00*(after05.30 is OT))
Shift allowance*after probation : 50 baht/day for day shift, 150 baht/day for night shift
Job description:
* Rec
Key Requirements:
Time : Shift (Morning shift: 7.30-16.30, Afternoon shift: 12.00-21.00, Night shift: 21:00-9.00*(after05.30 is OT))
Shift allowance*after probation : 50 baht/day for day shift, 150 baht/day for night shift
Job description:
* Rec