Active listening and empathy., Time management and organizational skills., Adaptability and willingness to learn., Basic technical troubleshooting skills (if applicable).

Voice Communication, crm software, Problem Solving, Customer Engagement

email etiquette , crm software, Problem Solving, Data Entry, Time Management, Active Listening, Product Knowledge, Conflict Resolution, Technical Support, customer feedback

plastic parts, CRM Tools, molds, injection molding processes, Microsoft Office Suite, customer support software

Customer Support, CRM ticketing systems, Problem-solving, Multitasking

Customer Support, Voice, Inbound, Outbound, Customer Engagement, Client Relationship

Problem-solving, Troubleshooting, Technical support

ticketing systems , crm software, Problem Solving, Data Analysis, Technical Support, Multi-channel Support, Product Knowledge, Customer Engagement, Communication Skills, Time Management

ticketing systems , email etiquette , problem-solving abilities, structured response formulation, live chat tools, CRM platforms