Customer Support Executive

Customer Support / Lead Generation Executive

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support / Lead Generation Executives. This opportunity is ideal for candidates with excellent communication skills who are eager to build a successful career in customer service and lead generation.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Interact with customers to resolve queries and provide accurate information.
• Generate and qualify leads through outbound calling activities.
• Maintain accurate customer records and update information in the system.
• Deliver a positive customer experience while achieving quality and productivity targets.
• Coordinate with internal teams to ensure timely issue resolution.
• Follow company policies, processes, and communication standards.

Skills & Qualifications

• PUC or Graduation (as per role requirement).
• Fluent communication skills in English and Hindi are mandatory.
• Strong verbal communication and interpersonal skills.
• Basic computer knowledge and familiarity with MS Office.
• Ability to multitask and work in a fast-paced environment.
• Customer-focused attitude with good problem-solving skills.
• Freshers and experienced candidates with excellent communication skills are welcome to apply.
• Willingness to work in the general shift and follow the assigned weekly off schedule.
• Email: [Confidential Information]