Are you a proactive, detailoriented professional who enjoys keeping things organized, supporting leaders, and making sure daily operations run smoothly

Crawford & Company is looking for an Administrative Assistant to join our team in Thailand. This role is primarily administrative, providing direct support to the Country Manager and helping manage day-to-day office and people-related processes from a coordination and documentation perspective.

This position is best suited for someone who enjoys operational work, coordination, and behind-the-scenes support in a collaborative, people-focused, global environment.

Important note: This role is administration-led. While it includes exposure to HR-related activities, it is not an HR-heavy role and does not involve strategic HR responsibilities.

What You'll Be Doing

In this role, you will support the Country Manager, help manage office operations, and coordinate people-related processes to ensure information, schedules, and documentation are accurate and well-organized.

Confidentiality, professionalism, and attention to detail are essential, as the role involves handling sensitive information and working closely with internal and external stakeholder.

Your Responsibilities

Administrative Roles and Responsibilities to Country Manager

Manage calls, emails, schedules, and meeting preparation
Coordinate travel, visas, and accommodation
Greet visitors and support meeting logistics
Draft and organize reports, presentations, and correspondence
Organizing and attending meetings, if needed, ensuring that the Country Manager is well prepared for the meetings
Liaise with suppliers, clients, and staff as needed

Office & People-Related Administrative Support

Coordinate recruitment, onboarding, and offboarding processes
Maintain employee records, HRIS data, and accurate submission of monthly fullfile reporting
Support training registrations and regional/global HR initiatives
Manage expat visa and work permit processes
Assist with internal and external HR audits
Oversee office operations, equipment, and supply management
Organize digital and physical records systematically
Facilitate communication and collaboration across teams
Handle ad hoc admin and HR tasks as assigned
Promote Crawford's ethics, values, and service standards

What we are looking for

College/Tertiary degree in Office Administration, Human Resources, or related field
Previous experience in administrative, executive support, or office coordination role is preferred
Knowledgable of HR practices, policies, and processes
Strong organizational skills with high attention to detail
Comfortable supporting senior stakeholders
Proficient in MS Office; experience with HRIS platforms is an advantage
Strong written and verbal communication skills in English
Professional, discreet, and dependable when handling confidential information
A collaborative team player who can manage multiple priorities effectivelyAble to manage multiple priorities with professionalism and care

Why Crawford

At Crawford, we are people taking care of people. We help restore lives, businesses, and communities through expert claims management, supported by over 80 years of global experience and industry-leading capabilities.

We are guided by our collective values system: to RESTORE is part of everything we do.

At Crawford, we:

Respect our culture of integrity and ethical behaviour, while embracing the unique talents of the individual and encouraging an ownership mentality among everyone.
Are Empowered to advance the company mission and take ownership of our individual career progression.
Promote Sustainability through a corporate culture in which employees are good stewards of their communities.
Emphasize Training and an environment where employees continually seek and share knowledge and are engaged and satisfied with their work.
Are One Crawford, embracing a global mindset that's inclusive, agile, mission-focused, and customer-focused.
Give Recognition, participating in an environment where people are rewarded for jobs well done.
Embody an Entrepreneurial Spirit, sharing a passion to succeed, innovate, and outpace our competitors.

We believe in leading by example at work and in our communities. We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in mission, vision, and values. Learn more at www.crawco.com

What We Offer:

Competitive salary and benefits
Career growth opportunities locally, regionally, and globally
Ongoing training and development throughout your career

Crawford & Company is an Equal Opportunity Employer and embraces Diversity and Inclusion.

Apply today! We're looking forward to your application.

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