Job Description

We are seeking a highly organized and efficient Assistant Housekeeping Manager to join our hotel . The ideal candidate will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction while supporting the Housekeeping Manager in daily operations.

Assist the Housekeeping Manager in overseeing daily housekeeping operations and ensuring exceptional cleanliness standards throughout the property
Supervise, train, and motivate housekeeping staff to deliver superior service and maintain brand standards
Create and manage staff schedules, ensuring optimal coverage and efficiency
Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain quality standards
Manage inventory of cleaning supplies and equipment, placing orders as needed
Address guest complaints and concerns promptly and professionally
Implement and enforce safety protocols and procedures
Collaborate with other departments to ensure seamless guest experiences
Assist in developing and implementing housekeeping policies and procedures
Participate in budget planning and cost control measures
Stay updated on industry trends and best practices in housekeeping management

Qualifications

Bachelor's degree in Hospitality Management or related field with 3-5 years of experience in housekeeping or hospitality management, including supervisory role in a hotel setting
Strong organizational and time management skills with meticulous attention to detail
Excellent communication and interpersonal skills, with demonstrated leadership abilities
In-depth knowledge of cleaning techniques, safety protocols, and luxury hospitality standards
Strong problem-solving and decision-making skills
Ability to work flexible hours, including weekends and holidays
Fluency in English additional language skills are an advantage