Job Description
We are seeking a highly organized and efficient Assistant Housekeeping Manager to join our hotel . The ideal candidate will play a crucial role in maintaining the highest standards of cleanliness and guest satisfaction while supporting the Housekeeping Manager in daily operations.
- Assist the Housekeeping Manager in overseeing daily housekeeping operations and ensuring exceptional cleanliness standards throughout the property
- Supervise, train, and motivate housekeeping staff to deliver superior service and maintain brand standards
- Create and manage staff schedules, ensuring optimal coverage and efficiency
- Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain quality standards
- Manage inventory of cleaning supplies and equipment, placing orders as needed
- Address guest complaints and concerns promptly and professionally
- Implement and enforce safety protocols and procedures
- Collaborate with other departments to ensure seamless guest experiences
- Assist in developing and implementing housekeeping policies and procedures
- Participate in budget planning and cost control measures
- Stay updated on industry trends and best practices in housekeeping management
Qualifications
- Bachelor's degree in Hospitality Management or related field with 3-5 years of experience in housekeeping or hospitality management, including supervisory role in a hotel setting
- Strong organizational and time management skills with meticulous attention to detail
- Excellent communication and interpersonal skills, with demonstrated leadership abilities
- In-depth knowledge of cleaning techniques, safety protocols, and luxury hospitality standards
- Strong problem-solving and decision-making skills
- Ability to work flexible hours, including weekends and holidays
- Fluency in English additional language skills are an advantage
