Numerator is a data company transforming how consumers and markets are understood. Powered by advanced technology and proprietary, zero-party purchase and survey data from more than one million households, Numerator provides visibility into consumer behavior and attitudes across consumer goods, retail, restaurants, tech and media, management consulting, institutional investors, and the public sector. Headquartered in Chicago, Numerator drives decisions at the world's largest and fastest-growing companies in more than 50 countries.

WHAT YOU WILL DO:

1. Project Negotiation & Client Requirement Understanding

Collect and analyze client requests, coordinate with relevant internal stakeholders and departments to assess project needs and prepare quotations.
Prepare data and supporting materials for negotiations, facilitate communication and provide professional insights and advisory support throughout the negotiation process.

2. Project Management & Execution

Work closely with data production team; apply relevant software and analytical skills to collect, classify and prepare key datasets, ensuring accuracy and reliability.
Organize and compile data analysis reports in line with contract terms and detailed client requirements, ensuring precision and data quality.

3. Client Relationship Management & Customer Service

Maintain regular contact with clients, manage inquiries and complaints and build long‑term, trusted client relationships.

4. Revenue Forecasting & Client Revenue Management

5. Business Dynamic Understanding & Technical Problem Solving

6. Process Improvement & Technique Innovation

7. Team Leadership & Development

WHAT YOU WILL BRING:

University bachelor's degree; majored in marketing, statistics, psychology, or other relevant subjects
4+ years of working experience in market research and minimum 2 years of management experience
Solid understanding of relevant expertise and consumer panel methodologies.
Proficient in MS Office and data analysis software.
Strong verbal and written English communication skills.
High sense of responsibility and accountability.
Excellent communication, organization and coordination abilities.
Proven team‑building capability.
Strong analytical and problem‑solving skills.
Fast learner with an innovative mindset.
Market‑sensitive and able to perform well under pressure.

WHAT WE WILL OFFER:

20 days of annual leave
Private health insurance cover
Flexible working arrangement
Team bonding activities - We play harder!
Recognition programs
Celebration of all main festivals.

Consumer Insights Manager