Role: Sales & Account Manager (Banking Solutions)

Location: BTS Asok, Bangkok

Job Type: Permanent

Why This Role Matters

The Sales & Account Manager plays a pivotal role in driving business growth and sustaining long-term client relationships for the client Thailand. This role combines strategic sales responsibility with account management ownership from identifying new business opportunities to ensuring ongoing customer satisfaction and retention.
As a trusted partner to clients in the banking and financial services sector, the Sales & Account Manager bridges business needs with Company's digital and core banking solutions, delivering value through technology, innovation, and partnership.

How You'll Make a Difference

1) Business Development & Sales

Identify and develop new business opportunities within the banking, insurance, and financial technology market in Thailand.
Build strong networks and relationships with key decision-makers, including C-level executives and IT leaders.
Develop and execute effective sales strategies, account plans, and go-to-market approaches to achieve sales and revenue targets.
Work closely with Pre-Sales, Solutioning, and Product teams to craft winning proposals, presentations, and RFP responses.
Negotiate commercial terms and close deals in accordance with company guidelines and profitability goals.
Monitor market developments, competitor activities, and industry trends to identify emerging opportunities.

2) Account Management & Client Retention

Serve as the primary contact for assigned clients, ensuring a high level of customer satisfaction and trust.
Understand client business goals, technology roadmaps, and challenges to position relevant Company solutions.
Collaborate with internal Delivery, Product, and Support teams to ensure smooth implementation and service delivery.
Drive account growth through upselling and cross-selling initiatives that add value to the clients business.
Lead regular account reviews, ensuring SLA adherence and proactively addressing potential issues or escalations.
Maintain accurate account plans, forecasts, and reports to support management planning and decision-making.

3) Collaboration & Governance

Partner with regional business teams to align sales and account strategies across markets.
Represent the company at client meetings, industry events, and conferences to enhance brand visibility.
Contribute to business planning and pipeline management discussions with the management team.

What You'll Bring

Bachelors or Masters Degree in Business Administration, Marketing, Finance, Information Technology, or a related field.
Minimum 5 years of combined experience in sales, business development, or account management, preferably within the banking, financial services, or IT/FinTech industry.
Proven track record in selling and managing enterprise software or digital transformation projects.
Strong understanding of core banking systems, payment platforms, or financial technology solutions.
Exceptional client relationship management and consultative selling skills.
Strategic and commercial mindset, with strong negotiation and influencing capabilities.
Excellent verbal and written communication skills in both English and Thai.
Strong presentation, analytical, and proposal-writing abilities.
Proficiency in CRM tools (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
High energy, result-driven, and adaptable in a dynamic and fast-paced environment.
Willingness to travel within Thailand and across the region when required.