The Legal & Digital Operations Coordinator provides administrative and operational support to the Legal and Digital functions, ensuring efficient daily operations and effective coordination across Yum! Restaurants International's Thailand and regional teams. In this role, you will be responsible for providing administrative and operational support to two key corporate functions: Legal and Digital. Your work will involve coordinating with cross-functional stakeholders, both locally and regionally, to ensure smooth day-to-day operations and timely completion of business processes. This role is crucial in maintaining effective communication and collaboration between internal teams, external vendors, and regional stakeholders.

Responsibilities

Legal Operations & Documentation Support

Coordinate legal document execution and signing processes in accordance with internal policies and approval requirements
Facilitate end-to-end administrative processes for vendor onboarding and registration
Prepare and issue standard legal agreements using approved templates and playbooks
Track document status, maintain filing systems, and ensure proper record management
Coordinate trademark registration and renewal administrative processes with Marketing and relevant stakeholders
Coordinate with internal stakeholders to gather required information and follow up on pending actions
Support process improvement initiatives to enhance efficiency and organization within legal administrative workflows

Training & Functional Coordination

Prepare and organize supporting documents required for submission to internal or external teams
Conduct basic onboarding or process orientation sessions for new joiners relating to standard legal procedures
Support planning and coordination of team meetings, workshops, engagement activities, and functional events
Liaise with external service providers, as needed

General Administrative Support

Manage calendars, meeting arrangements, and scheduling coordination
Arrange travel logistics including hotel and flight bookings
Prepare and coordinate expense claims and supporting documentation
Provide general administrative and coordination support to Legal team
Support ad hoc assignments and cross-functional initiatives as require

Digital Operations & Vendor Coordination

Coordinate vendor onboarding, NDA/MSA execution, and PO routing for Digital Technologies workstreams (e.g. IMMP, DMB, POS, loyalty platform, kiosk)
Track contract status, renewal dates, and signature workflows across active vendor engagements; chase pending signoffs from internal stakeholders
Facilitate expense claim submissions, invoice tracking, and budget documentation for the Digital team
Maintain organized filing of Digital Technologies records, including SOWs, change orders, and vendor correspondence
Coordinate with Procurement, Finance, and Legal to move Digital documentation through internal approval gates
Support process improvement initiatives to streamline Digital administrative workflows

Team & Stakeholder Coordination

Organize Digital Technologies team meetings, workshops, vendor reviews, and offsites — including logistics, catering, attendee confirmation, and pre-read distribution
Coordinate with regional and global Digital stakeholders (APAC DT Digital & Technology, KFC Global Digital, sister concepts) on scheduling and document exchange
Support onboarding logistics for new Digital team joiners and incoming vendors
Liaise with external Digital service providers, agencies, and platform partners on routine administrative matters

General Administrative Support

Manage calendar, meeting scheduling, and travel logistics for the Thailand CDTO and Digital leadership
Prepare and coordinate expense claims, corporate card submissions, and supporting documentation
Provide general administrative coordination for the Digital team
Support ad hoc Digital Technologies assignments and cross-functional initiatives as required

Education

Bachelor's degree in any field required
Degree or certification in Secretarial Studies, Languages, Business Administration, Management, or related fields is an advantage

Experience

Minimum 5 years of working experience in administrative, coordination, secretarial, executive support, legal assistant, or related support functions
Experience supporting corporate functions or handling documentation and coordination work in a dynamic organization is preferred
Prior exposure to legal coordination, contract administration, or stakeholder management would be advantageous

Skills & Competencies

Strong organizational and coordination skills with high attention to detail
Ability to manage multiple priorities and work independently in a fast-paced environment
Strong interpersonal and stakeholder management skills with high emotional intelligence
Good problem-solving mindset with adaptability and willingness to learn
Reliable, proactive, and service-oriented approach
Strong verbal and written communication skills in both Thai and English
Comfortable interacting with stakeholders across different functions and seniority levels
Proficiency in Microsoft Office applications and general administrative systems

Legal and Digital Operations Coordinator