Role Overview

We are looking for a bilingual Sales Operations & Business Development Executive to support sales strategy, data analysis, and cross-functional coordination. This role works closely with the Sales Director to drive data-driven decisions and support business growth in the Thailand market.

Responsibilities

Sales Operations & Data Analysis

Collect, organize, and analyze sales data, market insights, and customer feedback to support data-driven sales decisions.
Prepare and deliver regular sales performance reports (daily, weekly, monthly) with clear visualizations and actionable insights.
Monitor sales target progress, identify risks and gaps, and propose improvement recommendations.

Business Development Support

Support the Sales Director in market trend analysis and sales forecasting to identify potential business growth opportunities.
Assist in developing and optimizing sales processes and operational strategies.

Cross-functional Coordination & Communication

Handle Chinese Thai bilingual document translation to ensure accurate and effective communication.
Coordinate collaboration between Sales and other departments (Marketing, Academic Affairs, Product, etc.) to ensure smooth information flow.
Organize sales meetings and team activities; prepare meeting materials and summaries

Qualifications & Requirements

Bachelor's degree in Business Administration or a related field.
5+ years of experience in sales operations, sales support, business development, or related roles.
Prior experience in sales-driven organizations preferred; experience or strong interest in the online education industry is a plus.
Fluent in Mandarin Chinese and Thai (listening, speaking, reading, and writing); both languages used as working languages.

Technical Competencies

Strong data analysis skills and logical thinking ability.
Proficient in Microsoft Office (Word, Excel, PowerPoint); experience with CRM systems is preferred.

Core Competencies

Excellent communication, coordination, and stakeholder management skills.
Detail-oriented, well-organized, and highly responsible.
Ability to work under pressure and manage multiple priorities in a fast-paced environment.
Strong sense of ownership, career ambition, and proactive mindset.

Sales Operations & Business Development Executive (Mandarin & Thai Speaking)