Role Overview
We are looking for a bilingual Sales Operations & Business Development Executive to support sales strategy, data analysis, and cross-functional coordination. This role works closely with the Sales Director to drive data-driven decisions and support business growth in the Thailand market.
Responsibilities
Sales Operations & Data Analysis
- Collect, organize, and analyze sales data, market insights, and customer feedback to support data-driven sales decisions.
- Prepare and deliver regular sales performance reports (daily, weekly, monthly) with clear visualizations and actionable insights.
- Monitor sales target progress, identify risks and gaps, and propose improvement recommendations.
Business Development Support
- Support the Sales Director in market trend analysis and sales forecasting to identify potential business growth opportunities.
- Assist in developing and optimizing sales processes and operational strategies.
Cross-functional Coordination & Communication
- Handle Chinese Thai bilingual document translation to ensure accurate and effective communication.
- Coordinate collaboration between Sales and other departments (Marketing, Academic Affairs, Product, etc.) to ensure smooth information flow.
- Organize sales meetings and team activities; prepare meeting materials and summaries
Qualifications & Requirements
- Bachelor's degree in Business Administration or a related field.
- 5+ years of experience in sales operations, sales support, business development, or related roles.
- Prior experience in sales-driven organizations preferred; experience or strong interest in the online education industry is a plus.
- Fluent in Mandarin Chinese and Thai (listening, speaking, reading, and writing); both languages used as working languages.
Technical Competencies
- Strong data analysis skills and logical thinking ability.
- Proficient in Microsoft Office (Word, Excel, PowerPoint); experience with CRM systems is preferred.
Core Competencies
- Excellent communication, coordination, and stakeholder management skills.
- Detail-oriented, well-organized, and highly responsible.
- Ability to work under pressure and manage multiple priorities in a fast-paced environment.
- Strong sense of ownership, career ambition, and proactive mindset.
