15:I[832,["669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-7c4e3a2cee4680ac.js"],"default"] 17:I[5878,["669","static/chunks/app/(Engagement)/similar-jobs/%5Bid%5D/page-7c4e3a2cee4680ac.js"],"Image"] 16:T61f,

Highlights

Salary up to $4,000 + monthly allowance provided
Exposure to banking operations and customer service
Multiple work locations available in Singapore

Job Description

Attend to walk-in customers and provide professional customer service
Handle customer enquiries and banking transactions accurately
Support customers on account-related services and banking products
Handle inbound customer enquiries via phone and branch support
Assist customers with digital banking platforms and self-service channels
Promote and introduce suitable banking products and services
Resolve customer issues and escalate matters when required
Ensure compliance with banking policies and operational procedures
Work closely with internal stakeholders to ensure smooth customer experience
Deliver excellent service standards and maintain customer satisfaction

Requirements

Minimum Diploma qualification or equivalent
Entry-level candidates are welcome to apply
Customer service experience in banking or call centre environment will be an advantage
Good communication and interpersonal skills
Customer-oriented and able to work in a fast-paced environment
Comfortable handling both face-to-face and phone enquiries

Additional Information

Working Hours: Office / Bankinghours

Customer Service Representative (Banking Industry)