Highlights
- Salary up to $4,000 + monthly allowance provided
- Exposure to banking operations and customer service
- Multiple work locations available in Singapore
Job Description
- Attend to walk-in customers and provide professional customer service
- Handle customer enquiries and banking transactions accurately
- Support customers on account-related services and banking products
- Handle inbound customer enquiries via phone and branch support
- Assist customers with digital banking platforms and self-service channels
- Promote and introduce suitable banking products and services
- Resolve customer issues and escalate matters when required
- Ensure compliance with banking policies and operational procedures
- Work closely with internal stakeholders to ensure smooth customer experience
- Deliver excellent service standards and maintain customer satisfaction
Requirements
- Minimum Diploma qualification or equivalent
- Entry-level candidates are welcome to apply
- Customer service experience in banking or call centre environment will be an advantage
- Good communication and interpersonal skills
- Customer-oriented and able to work in a fast-paced environment
- Comfortable handling both face-to-face and phone enquiries
Additional Information
Working Hours: Office / Bankinghours
