Jobs Responsibilities
- Serve as the primary point of contact for investors and clients manage enquiries and provide timely support across daily investor servicing activities.
- Handle trade processing queries, callbacks, investor reporting and static data maintenance while ensuring agreed service standards are met.
- Coordinate with Transfer Agency, Trade Processing, AML/KYC and other operations teams to investigate and resolve client and transaction related issues.
- Support client onboarding, new fund launches and mandates coordinate operational requirements with clients and internal stakeholders.
- Participate in process improvements, system enhancements and strategic projects to improve investor servicing and operational efficiency.
- Review work completed by junior team members and represent the team in client, auditor and internal stakeholder meetings.
Job Requirements
- Must have experience working within Investor Services / Transfer Agency teams in a Fund Administrator or Fund Services provider.
- Strong knowledge of investor servicing, trade processing and Transfer Agency operations.
- Prior experience in a client facing role with direct investor or fund client interaction.
- Strong stakeholder management, communication and problem solving skills.
Application Procedures
Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
[Confidential Information]
Recruit Express Pte Ltd (EA No. 99C4599)
We regret that only shortlisted candidates will be notified.
