- Respond promptly to customer inquiries via various channels, including phone, email, and live chat.
- Provide accurate, valid, and complete information to customers requests and inquiries.
- Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution.
- Keep accurate records of customer interactions, transactions, comments, and complaints.
- Communicate and coordinate with internal departments to ensure customer needs are met effectively.
- Stay updated on product knowledge to provide relevant information to customers.
- Assist with creating and maintaining a positive, customer-focused work environment.
Lets create a cleaner future together
Clean is changing. Today, cleaning is a key contributor to health and safety, and a new clean is emerging, driven by technology and innovation. At Nilfisk we are a driving force in this development, and we work as one team with one agenda, supporting each other across an exciting, dynamic organization. Being part of Nilfisk means having the freedom to speak your mind and do what you do best. You will thrive by having a hands-on approach and the drive to bring your great ideas to life. At Nilfisk you can lead, innovate and collaborate for a cleaner future. Are you ready to make a change
We embrace diversity and equality with an environment of inclusion. We encourage everyone to apply for the position, regardless of origin, race, ethnicity, religion, physical or mental ability, gender, gender-identity or expression, sexual orientation, and age.
Job applicant FAQ
Do you have questions regarding the recruitment process or alike Please visit our FAQ for job applicants.
