About us
A true Chinese marketing agency with experience andexpertisein online and offline business and marketing, we also have offices in Thailand and China. In recent years, we have gained the trust of customers of more than 100 brands.
About this job
We are looking for a dedicated and proactiveAccount Executive(Chinese Speaking)to join our dynamic digital agency team.You will serve as the primary point of contact between S39 and our clients, ensuring seamless communication and successful execution of digital marketing strategies. Your role will involve building strong client relationships, understanding their needs, and collaborating with internal teams to deliver exceptional results.
In This Role,You'llGet To
- Serve as the primary liaison between clients and our agency,maintainingregular communication and addressing their specific needs related toGlobaldigital marketing.
- Manage client leads from the Marketing team and gather their expectations regardingobjectives, challenges, and targetaudience.
- Collaborate with clients to gather project requirements, develop project briefs, and create detailed action plans.
- Work closely with internal teams, including creative, strategy, and technical teams, to ensure the successful execution of projects.
- Coordinate project timelines, deliverables, and budgets to ensure projects are completed on time and within scope.
- Prepare and deliver client presentations, reports, and progress updates,showcasingthe value delivered by our agency's services.
- Provide exceptional customer service by promptly addressing client inquiries, concerns, and feedback.
- Stay up to date with industry trends and emerging digital marketing technologies to provide clients with innovative solutions.
- Monitor and analyze campaign performance metrics, making data-driven recommendations for optimization.
- Foster strong, long-term relationships with clients, becoming a trusted advisor and strategic partner.
- Increase the client pipeline by proactively seeking out and engaging with potential clients in relevant industries.
WhatYou'llNeed to Succeed
- Bachelor's degree in marketing, Business, Communications, ora relatedfield.
- Strong understanding of digital marketing concepts, including SEO, SEM, social media, content marketing, and more.
- Excellent verbal and written communication skills in both Chinese (HSK5+) and English.
- Ability to present ideas and reports effectively to clients and internal teams.
- Strong organizational skills with the ability to manage multiple client accounts simultaneously.
- Problem-solving skills and the ability to address client concerns in a professional manner.
- Proventrack recordof building andmaintainingsuccessful client relationships.
- Proficiencyin project management tools and software.
- A results-oriented mindset with a focus on achieving client satisfaction and businessobjectives.
Perks & Benefits
- Chance to be part of building company profit
- Competitive salary and a chance to move up fast
- Very fastprogression potential for the right person
- Flat company culture
- 7 minutes from MRT HuaiKhwang
- Performance Bonus, Group Insurance, Provident Fund