Brief Summary
Join a dynamic team dedicated to redefining digital connectivity through innovative solutions. This role offers an opportunity to engage with clients while driving sales and customer satisfaction.
Responsibilities
- Build and maintain strong customer relationships at all levels to foster revenue growth and enhance customer retention. Collaborate with Solution Managers and Sales Specialists to propose effective ICT solutions tailored for corporate clients, focusing on local, cyber, and managed services. Conduct in-depth account planning and profiling to identify corporate customers ICT needs, ensuring successful bidding and innovative deal-making. Stay informed about global market trends, competitor movements, and industry insights to optimize customer service. Identify potential business opportunities and areas for cooperation with clients. Showcase expert knowledge of technology trends, emphasizing the unique value of offered solutions. Ensure prompt and thorough attention to all pre-sales and post-sales inquiries and transactions, including documentation and commercial dealings. Complete assignments or tasks directed by the Account Director in a timely manner.
Requirements
- A degree or higher qualification. Minimum of 5 years of relevant experience in account management, demonstrating a strong sales record. Previous experience in telecommunications or ICT account management is advantageous. Self-driven, energetic, resourceful, and creative with strong leadership qualities. Proactive with a sense of ownership and the ability to project a positive professional image. Strong capability to build customer relationships and deliver professional sales presentations, proposals, and reports. Proficient in Microsoft Word, Excel, and PowerPoint.
