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Account Manager (Client Servicing Team)

2-4 Years
Early Applicant
  • Posted 21 days ago
  • Be among the first 10 applicants

Job Description

Sedgwick Richardson (SR) is a brand and sustainability consultancy that has been headquartered in Asia for over 30 years. The firm partners with visionary leaders and entrepreneurs across Greater China and Southeast Asia to build brands that create shared value for business, society, and the environment. SR focuses on integrating sustainability strategy with brand building to drive relevance, differentiation, and purpose-led growth. Its award-winning expertise supports clients in developed, emerging, and frontier markets, with a belief that adaptation and regeneration are essential for long-term business resilience and success.

The Role

Join a dynamic team of brand and sustainability strategists, storytellers, creatives, and client relationship experts committed to helping businesses deliver positive impact. We are on the lookout for an Account Manager, with experience in strategy, communications, visual identity, and experiences. 

 

Key Responsibilities

  • Project Management: Oversee the day-to-day activities of projects, ensuring smooth coordination between account servicing, creative and partners. Guarantee that projects meet client expectations while adhering to timelines, budget constraints, and briefs. Write clear and actionable briefs. Shape strategic and accurate client presentations.
  • Team Leadership & Development: Provide guidance and support to team members, ensuring high-quality and inspiring projects are delivered on time and within budget.
  • Account Growth & Strategy: Implement strategic plans to expand existing accounts, identifying opportunities for upselling and cross-selling services. Drive client satisfaction and retention by understanding client needs, aligning them with our brand consulting and sustainability offerings.
  • Client Relationship Management: Build and maintain strong client relationships, acting as the primary point of contact. Provide expert advice and insights to clients, positioning the agency as a trusted partner.
  • Quality Assurance: Ensure all deliverables are of the highest quality, reflecting our commitment to excellence in brand building. Provide constructive feedback to the team to continuously improve both traditional and digital outputs.
  • Financial Management: Manage project finances, prepare accurate quotations, ensure prompt invoicing.

 

About You

  • Experience: At least 2-4 years of experience in account management within a brand consulting or marketing communications agency. 
  • Leadership Skills: Proven ability to lead and motivate a team, with a track record of managing and growing client accounts successfully across both traditional and digital domains.
  • Strategic Mindset: Strong strategic thinking with the ability to identify and capitalise on opportunities for account growth and client satisfaction.
  • Communication Skills: Excellent verbal and written communication skills in English. Other languages would be a significant advantage.
  • Multitasking: Capable of managing multiple projects simultaneously, maintaining a calm and organised approach under pressure.
  • Passion for Branding and Sustainability: A genuine interest in brand building, sustainability, and technology trends, with a focus on how they intersect and create value.
  • You're a Singapore Citizen or Permanent Resident.

 

What We Offer

  • Some hybrid flexibility to organise where you work. 
  • A supportive, coaching culture. You grow, we grow. 
  • The opportunity to help build purposeful brands working directly with a senior team of experts and learn from the best in this business.

 

Why Join Us

Headquartered in Asia for over 40 years, Sedgwick Richardson (SR) is a brand and sustainability consultancy. We work with visionary leaders and entrepreneurs across East and Southeast Asia to build brands that create value for business, society, and the environment. We believe the adaptation and regeneration are integral to business resilience, growth and sustainability. Brands that are credibly contributing to a better world will prosper. 

 

Our Commitment to Diversity, Equity and Inclusion 

At SR, we believe an equitable and inclusive work environment—where everyone feels valued and respected—is the foundation for delivering on our purpose. We seek candidates who fit into our culture and who can expand our horizons, challenge the status quo and innovate to create Shared Value.

 

To Apply

If this sounds like you, please send us (violet@sedgwick-richardson.com) a short email explaining why you're ready to build belief in the future along with your résumé. 

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About Company

Job ID: 150922977