Account Manager

We're the world's leading data, insights, and consulting company we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique, 360-degree understanding of consumer behaviour across the globe. We are shopper-centric, continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets, pioneering technology and expert analysts, we partner with brands and retailers of all sizes, empowering them to reimagine what's possible, and change the landscape to create a better, healthier, more sustainable and inclusive world.

Job Details

Job summary:

This role will suit those who are ambitious and independent-minded and who are keen to work and develop their careers within a multi-disciplined and multi-cultural team.

Role Purpose:

To continue to build the account for Worldpanel through delivering strong business insights with the consumer panel data.

WHAT'D YOU DO:

1. Participating in the projects negotiation and understand client's requirement

• Collect and analyze client's request information, organize relevant people in the company and the department to collectively analyze and discuss project needs and provide quotations.
• Collect and prepare relevant data and materials for the project negotiation, organize the communication and negotiation and provide information support and professional advice during the negotiation process.

2. Managing the operation and execution of the project

• Keep contact with data production department, apply relevant software and analytical skills to collect, classify and prepare key data group and ensure data accuracy and reliable.
• Organize and compile data analysis report based on the contract and detail requirement, make sure the report materials are reliable and process if precise.

3. Maintain client relationship and provide customer service

• Maintain daily contact with the clients, handle customer consultation and complaint, build and keep good relationship with them.

4. Revenue forecast and client revenue management

5. Understand business dynamic and solve technical problem

6. Participate in process improvement and technique innovation

7. Organize, build and maintain the team.

WHAT'D YOU BRING:

• University bachelor's degree majored in marketing, statistics, psychology, or other relevant subjects
• Experience: 4 years or more experience in market research and minimum 2 years of management experience
• Knowledge: Have a good understanding of relevant expertise, as well as of customer fixed panel
• Product and system knowledge: Proficient in the use of MS Office and data analysis software
• Capacities: Good oral and written English having a strong sense of responsibility good communication, organization and coordination abilities team building and good at analyzing and solving problems good learner and innovator sensitive to market and capable of handling pressure.

Country

Why join Kantar

We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.