Company Description Quantium is a next-generation investment management software suite built for modern private markets managers. Its intuitive platform streamlines investment administration, performance analytics, data aggregation, and investor reporting, helping clients manage complex portfolios more efficiently. Quantium supports some of the most prominent investment managers globally and hosts over USD $100 billion of client assets on its platform. The company focuses on combining technology and domain expertise to deliver scalable, reliable solutions for sophisticated investors. Learn more at www.quantium.pe.
Role Description The Client Solutions Analyst is a full-time, hybrid role based in the London Area, United Kingdom, with flexibility for partial work from home. This role involves supporting clients in the effective use of Quantium's platform, including onboarding new clients, configuring workflows, and resolving day-to-day product queries. The Client Solutions Analyst will analyze client data and portfolio structures, prepare performance and reporting analytics, and translate client needs into clear product requirements. The role also includes collaborating with product and engineering teams to improve features, documenting best practices, and maintaining high levels of client satisfaction through proactive communication. The analyst will regularly engage with clients via calls, virtual meetings, and in-person sessions to ensure the platform delivers sustained value.
Qualifications
- Strong analytical skills, with the ability to interpret complex financial data and portfolio structures.
- Excellent communication skills, including the ability to explain technical concepts clearly to non-technical stakeholders.
- Focus on customer satisfaction, with a track record of building trust and delivering client-centered solutions.
- Background in finance or investment management, particularly private markets, and familiarity with performance analytics and reporting.
- Customer service mindset, including responsiveness, problem-solving, and follow-through on client requests.
- Bachelor's degree in finance, economics, mathematics, business, or a related field, or equivalent practical experience.
- Comfort with SaaS platforms, data tools (e.g., Excel or similar), and an interest in financial technology.
- Ability to work collaboratively in a hybrid environment, manage multiple client priorities, and adapt in a dynamic, growth-oriented company.
