To ensure timely and accurate collection of customer receivables by managing credit risk, monitoring accounts, and driving effective collection activities to support cash flow and reduce bad debt. This role partners with Sales, Operations, and internal stakeholders to resolve billing and payment issues while ensuring compliance with company policies and applicable legal/tax requirements.
Work Location: 66 Tower at BTS Udonsuk Station
Number of Direct Reports: 4
- Lead and manage customer credit control and Accounts Receivable (AR) collections for both local and overseas teams
- Act as the escalation point for complex AR issues, including overdue payments and customer negotiations
- Perform credit assessments for new and prospective customers to minimize financial risk
- Coordinate with Sales, Operations, and business partners to resolve credit, billing, and payment issues
- Oversee monthly AR closing activities, including reconciliations and reporting, while improving efficiency and workflows
- Monitor team performance to ensure timely invoicing and effective collection activities
- Manage the full AR function to ensure accuracy, completeness, and compliance with accounting standards
- Analyse AR aging reports and cash flow data to support business decisions
- Ensure compliance with company policies and legal/tax regulations, including initiating legal action or service suspension in severe non‑payment cases
- Prepare and present AR‑related financial reports to management
- Support ad‑hoc projects as assigned
Qualifications:
- Bachelor's degree in Accounting, Finance, or related field
- Experience in Accounts Receivable / Credit Control, with team supervision
- Strong knowledge of finance, accounting, and tax
- Solid analytical, problem‑solving, and stakeholder management skills
- Experience in a multinational or cross‑functional environment preferred
- Able to communicate in English
- Knowledge of supply chain management and Commercial and taxation is a plus
- Ability to analyse and resolve complex business issues
