Job Description
Position: Administrative and Finance Officer
Department: Property Management
Reports to: Building Manager
Employment Type: Full-time
JOB SUMMARY: The Administrative and Finance Officer is responsible for managing daily administrative tasks and financial operations, including accounts receivable, billing, collections, and general office administration. This role requires strong attention to detail and the ability to handle multiple responsibilities efficiently.
KEY RESPONSIBILITIES:
Financial Operations:
- Issue invoices and billing statements for common area fees, utilities, rental charges, and other fees to unit owners/tenants
- Process receipts and maintain accurate records of all payments received
- Prepare daily and monthly revenue reports for head office submission
- Manage petty cash and advance payments
- Process withholding tax documentation (PND 3, PND 53)
- Prepare debt-free certificates for unit owners
- Follow up on outstanding debts and issue reminder letters
- Handle accounts payable and vendor bill processing
- Prepare PR/PO forms for procurement approval
- Create payment vouchers and checks for contractors
Administrative Duties:
- Maintain and organize documents and records for easy retrieval
- Coordinate with relevant departments on important documentation
- Manage office supplies inventory and procurement
- Handle customer service and facility assistance for residents and visitors
- Receive and process complaints, coordinating with relevant staff for resolution
- Manage mail distribution and package delivery services
- Prepare monthly staff schedules
- Process debt collection procedures and legal documentation when necessary
Customer Service:
- Provide excellent service to residents, unit owners, and visitors
- Handle inquiries and requests professionally
- Coordinate with maintenance and other departments to resolve issues
- Maintain lobby area cleanliness and organization
QUALIFICATIONS:
Education:
- Bachelor's degree in Accounting, Finance, Business Administration, or related field
- Vocational certificate in relevant field acceptable with experience
Experience:
- Minimum 2-3 years experience in administrative and finance roles
- Experience in property management or real estate preferred
- Previous experience with building management operations advantageous
Skills & Competencies:
- Proficient in MS Office applications (Excel, Word, PowerPoint)
- Experience with accounting software (Softbiz Solutions or similar systems)
- Strong numerical and analytical skills
- Excellent organizational and time management abilities
- Good communication skills in Thai and basic English
- Typing speed: Thai 40+ WPM, English 30+ WPM
- Attention to detail and accuracy in financial transactions
