After-sales Engineer

Job description

Reemoon is a China headquartered multinational corporation focus on R&D and manufacture of fruit & vegetable electronic sorting machine. Our high efficiency sorters grade fruits cover navel orange, lemon, mandarin, peach, plum, kiwi, apple, cherry tomato, cherry, avocado etc. by weight, color, shape, size, blemish, internal quality like acid and brix. We have independently researched and developed advanced international standard core technologies since 2001, that's why REEMOON is confident to provide product to customer with attractive and competitive price in comparison to European counterpart.

Reemoon specializes a full range of appropriate technologies to meet the demand no matter a small line production or a large capacity commercial customer that requires a more technically advanced support. Reemoon is looking for a After-Sales Engineer based in Chanthaburi City Mueang Chanthaburi County. If you are interested in this job, please contact me via Linkedin or send your updated CV to [Confidential Information].

What you'll do

As a After-Sales Engineer, you'll be a critical technical resource and a strategic partner for our clients for the long-term, working closely with customers to ensure the successful installation, commissioning, repair, inspection, maintenance and ongoing optimization of our product. Your expertise will help our customers achieve maximum value from Reemoon, fostering lasting relationships.

This is an opportunity for someone passionate about machine and the automation sector who enjoys solving challenging problems in the fruit sorting equipment. You will leverage your technical acumen and deep product knowledge to drive product adoption, customer satisfaction, and long-term success.

• Perform maintenance, regular inspections, and servicing of company-delivered equipment.
• Responsible for the installation, acceptance, and on-site operation training of new equipment.
• Provide on-site support for company's major projects.
• Serve as the primary technical point of contact, troubleshooting and resolving complex issues.
• Conduct regular customer follow-ups to monitor equipment performance and address service needs.

What you'll bring

• Major in Mechanical engineering, Automation or a related field.
• Previous experience in a After-Sales Engineer or similar position.
• Extensive experience in in automated production lines, particularly in fruit sorting equipment, bottled beverage packaging lines, and logistics automation systems.
• Excellent communication and presentation skills to effectively convey technical information to non-technical audiences.
• Problem-solving mindset with a focus on delivering customer-focused solutions.

What else you must have to apply

• Have ambition on career and can accept overtime work if it is necessary for the business.
• Can travel on-site to our client's site according to the business requirement.
• Available to work full time without restrictions.