We are looking for a Thai-speaking After-Sales Service Engineer to provide technical support, troubleshooting, maintenance, customer training, and after-sales service for electrical equipment.
Additional Information:
- Location: Chonburi, Rayong, and other project locations in Thailand
- Employment Type: 1 year contract
- Industry: Electrical Equipment / Data Center Infrastructure
- Salary Range:Depends on experience and interview performance
- Working Hours: Mon-Fri 9:00-6:00, Business trips required by clients; 24-hour on-call service necessary.
Key Responsibilities
- Conduct onsite troubleshooting, repair, inspection and technical support.
- Provide product training and basic maintenance guidance to customers.
- Handle customer technical issues and coordinate with internal teams for resolution.
- Prepare service reports, maintenance records and customer feedback reports.
- Provide emergency technical support when required.
Requirements
- Diploma or above in Electrical Engineering, Electronics, Mechatronics, Automation or related disciplines.
- Solid knowledge of electrical circuits and electrical equipment.
- Hands-on troubleshooting and repair experience.
- Thai nationality/local Thai candidate with fluent Thai and Mandarin communication skills.
- English communication skills are an advantage.
- Strong customer service, communication and coordination skills.
- Able to work independently and conduct customer training.
- Willing to travel and commute across Thailand based on project/service requirements.
- Able to support 24/7 emergency service response when required.
Preferred
- Experience with PDU, UPS, power distribution equipment, data center infrastructure or related electrical products.
- Experience in onsite commissioning, maintenance or technical support.
- Valid driving licence is an advantage.
